Kenny Adams

Owner

Street Cars Direct

04.1987 - Current

Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Implemented marketing strategies to increase brand awareness and attract new customers.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.