Results-driven sales manager focused on training and mentorship, fostering high levels of client satisfaction and loyalty. Expertise in market trend analysis to pinpoint growth opportunities, contributing to substantial revenue enhancements.
Overview
20
20
years of professional experience
Work History
Marketing Agent
Westgate Resorts
Gatlinburg
02.2024 - 10.2025
Collaborated with sales teams to create promotional materials for targeted campaigns.
Processed customer transactions accurately through point-of-sale systems.
Educated customers on promotions and loyalty programs to enhance repeat business.
Discovery Sales Manager
Wyndham Resorts
Panama City
05.2023 - 02.2024
Mentored team members in effective sales techniques and customer service excellence.
Enhanced client relationships to boost satisfaction and encourage repeat business.
Facilitated regular sales meetings for performance evaluations and strategic adjustments.
Supervised daily operations of sales department to ensure peak staff performance.
Sales Manager
Bluegreen Resorts
Pigeon Forge
03.2021 - 05.2023
Developed effective strategies for resort promotion, leading sales team to achieve significant growth.
Trained and mentored new sales representatives on customer engagement techniques to enhance performance.
Analyzed market trends to identify growth opportunities in resort bookings and increase revenue.
Collaborated with marketing team to create appealing promotional materials that drove interest.
Managed client relationships to ensure guest satisfaction and foster loyalty.
Conducted regular sales meetings to review performance metrics and establish targets.
Discovery Agent
Wyndham Resorts
Pigeon Forge
10.2005 - 03.2015
Executed product demonstrations for prospective customers, showcasing essential features.
Strategized with team members on innovative sales techniques and approaches.
Built lasting relationships with customers by delivering top-tier service.
Secured sales deals through effective contract negotiations with customers.