Kenny Huynh
El Monte,CA
Summary
Detail-oriented Human Resources professional experienced in credentialing, compliance, and employee relations. Skilled in staff training, onboarding, record management, and scheduling while handling sensitive information with discretion. Bilingual in English and Cantonese, with a proven ability to improve efficiency, communication, and support for employees, managers.
Overview
9
9
years of professional experience
Work History
Receptionist
Park Lane Dental, Arcadia
Arcadia
09.2025 - Current
- Receptionist experienced in scheduling, patient communication, and maintaining accurate records while ensuring confidentiality and smooth office operations
- Coordinate and manage 30+ daily patient appointments, ensuring efficient scheduling and minimizing conflicts.
- Contact patients to confirm attendance and conduct follow-up calls to monitor care and satisfaction.
- Maintain detailed records of patient procedures, supporting compliance with healthcare documentation standards.
- Handle a high volume of inbound and outbound calls with professionalism, providing timely information and resolving inquiries.
- Protect sensitive patient information by adhering to confidentiality protocols and organizational policies.
Snack Bar Assistant Manager
Action Lanes, El Monte
El Monte
01.2017 - Current
- Assistant Manager with experience in inventory management, training new hires, handling operations, and leading teams to ensure efficiency.
- Managed inventory, restocked supplies, and ensured accurate tracking to minimize shortages and waste.
- Trained and onboarded new hires, providing guidance on company procedures and customer service standards.
- Bridged the gap between staff and upper management by keeping everyone informed, sharing updates, and making sure directives were clear and understood.
- Managed daily cash register operations, reconciled drawers, and maintained accurate transaction records, supporting smooth accounting and reporting.
- Assigned and delegated tasks to employees, ensuring efficiency and a well-organized workflow.
- Supervised daily operations, keeping team members accountable and ensuring tasks were completed on time.
Education
Bachelor of Science - Management and Human Resources
California State Polytechnic University Pomona
05.2025
High School Diploma - undefined
Temple City High School
01.2020
Skills
- Credentialing compliance management
- Scheduling & Workflow Coordination
- Records Management & Data Entry
- Proficient in both English and Cantonese
- Effective time management
- Cross-functional teamwork
- Accurate data entry
- Organizational Skills
- Adaptability
- Customer relationship building
- Efficient appointment management
Timeline
Receptionist
Park Lane Dental, Arcadia
09.2025 - Current
Snack Bar Assistant Manager
Action Lanes, El Monte
01.2017 - Current
High School Diploma - undefined
Temple City High School
Bachelor of Science - Management and Human Resources
California State Polytechnic University Pomona