Kenny Johnson
Katy,TX
Summary
Dynamic manager with a proven track record at Take 5 Oil Change, excelling in team leadership and customer service. Enhanced operational efficiency through effective scheduling and quality control measures, resulting in improved client satisfaction. Skilled in training and mentoring staff while maintaining a safe and organized work environment. A man that is a single father and wants better for his family.
Overview
11
11
years of professional experience
Work History
Manager
Take 5 Oil Change
Katy, TX
07.2022 - 09.2025
- Oversaw daily operations to ensure efficient workflow and customer satisfaction.
- Trained staff on safety protocols and operational procedures to enhance service delivery.
- Implemented quality control measures to maintain high service standards and compliance.
- Developed scheduling processes to optimize labor resources and reduce wait times.
- Improved inventory management practices, reducing excess stock and minimizing waste.
- Maintained professional, organized, and safe environment for employees and patrons.
Truck Driver
Wayfair
Houston, TX
09.2019 - 03.2022
- Operated company vehicles to deliver merchandise safely and efficiently across designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate delivery logs and adhered to schedule for timely service.
- Collaborated with warehouse staff to streamline loading processes, enhancing overall efficiency.
- Uphold adherence to local traffic laws while delivering exceptional customer service during operations.
- Operated with safety and skill to avoid accidents and delays.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
Lead Mover
Katy Movers
Katy, TX
02.2015 - 12.2018
- Supervised team of movers, ensuring efficient loading and unloading of belongings.
- Developed and implemented streamlined packing processes to enhance operational efficiency.
- Trained new hires on safety protocols and equipment handling procedures.
- Coordinated logistics for residential and commercial moves, optimizing route planning.
- Mentored junior movers, providing guidance on best practices and industry standards.
- Improved client satisfaction by ensuring timely and efficient relocation services.
Education
High School Diploma -
Calvin Nelms Charter School
Katy, TX05-2002
Skills
Customer service
Team leadership
Time management
Decision-making
Complex Problem-solving
Staff management
Shift scheduling
Clear communication
Coaching and mentoring
Computer skills
Multitasking
Problem-solving
Hiring and training
Timeline
Manager
Take 5 Oil Change
07.2022 - 09.2025
Truck Driver
Wayfair
09.2019 - 03.2022
Lead Mover
Katy Movers
02.2015 - 12.2018
High School Diploma -
Calvin Nelms Charter School