Kenny Mirabueno
Missouri City,TX
Summary
Detail-oriented Content Creator with extensive knowledge of Adobe Suite use and digital marketing. Committed to unique and aesthetically pleasing content with a talent for adapting to changing markets. Successful at posting frequently and using content management systems.
Overview
6
6
years of professional experience
Work History
Administration (Client Relations)
Medical Pathology Associates
07.2022 - Current
- Enhanced customer satisfaction by promptly addressing and resolving concerns in a professional manner.
- Managed client relations for improved retention rates and long-lasting partnerships.
- Streamlined communication channels with clients to ensure timely updates on account activities and service offerings.
- Boosted company reputation by consistently providing exceptional customer service to various stakeholders.
- Directed 3-person team of customer service personnel while helping front-line team members work effectively with over [Number] daily customers.
Director of Basketball Operations
Apollo Media
03.2022 - Current
- Enhanced user engagement by producing compelling and relevant content for digital platforms.
- Boosted website traffic by consistently creating search engine optimized articles and blog posts.
- Collaborated with marketing team to develop targeted content strategies, increasing brand awareness and reach.
- Enhanced user engagement by developing immersive digital content across multiple platforms.
- Developed compelling multimedia content, including video and interactive elements, to drive audience interest and retention.
Teacher
St Laurence Catholic Church
09.2018 - 07.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
Education
Associate of Arts -
Houston Community College
Skills
- Client Retention Strategies
- CRM software proficiency
- Strong empathy
- Sales proficiency
Timeline
Administration (Client Relations)
Medical Pathology Associates
07.2022 - Current
Director of Basketball Operations
Apollo Media
03.2022 - Current
Teacher
St Laurence Catholic Church
09.2018 - 07.2022
Associate of Arts -
Houston Community College
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