Kenny Rodgers
Everett,WA
Summary
Experience in generating leads and managing customer relationships through direct engagement and service delivery. Successfully navigated insurance claims on behalf of clients, resulting in effective resolution of roofing needs. Oversaw the execution of roofing projects, coordinating with contractors to ensure quality workmanship and customer satisfaction. Developed strong customer service skills while assisting clients in a retail setting, enhancing their purchasing experience through personalized support.
Overview
2
2
years of professional experience
Work History
Project Manager
Pro west Roofing and Restoration
Scottsdale, AZ
07.2024 - Current
- Generated customer by going door to door and proving roof inspections
- Handled insurance claims for the customer to get the roof fully paid for
- Over saw the project of building the new roof and fixing any damages of the property
Cigar Support
Fox cigar lounge
Scottsdale
04.2024 - 03.2025
- Assisted the customer with cigar purchases and helped curate the experience for the customer
- Managed and maintained the humidor
- Assisted the customers for the length of their visit
Sales Associate
Van Chevrolet
, AZ
10.2023 - 04.2024
- Assisted customers with product selection, sizing and styling.
- Managed leads and followed up with potential customers to convert them into sales
- Negotiated and closed sales with customers
Restaurant Manager
Tocaya Organica
Scottsdale, AZ
03.2023 - 10.2023
- Managed day-to-day operations of restaurant, including scheduling, and inventory control.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Education
Marysville Getchell High School
Marysville, WA01-2020
Skills
- Contract negotiation
- Project management
- Customer service
- Sales expertise
Timeline
Project Manager
Pro west Roofing and Restoration
07.2024 - Current
Cigar Support
Fox cigar lounge
04.2024 - 03.2025
Sales Associate
Van Chevrolet
10.2023 - 04.2024
Restaurant Manager
Tocaya Organica
03.2023 - 10.2023
Marysville Getchell High School