Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Kennyanna Mackey-Davis

Palm Bay,FL

Summary

Straight A high school graduate who is goal-oriented and ambitious. Possesses strong communication skills, can operate efficiently and maturely in group settings, have great time management skills, and detail-oriented.

Overview

3
3
years of professional experience

Work History

Pet Care Specialist

K9 Kampus
02.2023 - Current
  • Maintained a safe and clean environment for pets by regularly sanitizing living spaces and play areas.
  • Enhanced pet health by providing daily exercise, grooming, and proper nutrition.
  • Administered medications as prescribed to ensure the wellbeing of pets under care.
  • Increased customer satisfaction through timely communication about their pets'' status and activities.
  • Handled various breeds of dogs and cats, understanding their unique needs and behaviors.
  • Conducted intake assessments for new clients, gathering relevant information about each pet''s temperament, medical history, and preferences.

Sales Associate

Rainbow Beauty Supply
02.2022 - 01.2023
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.

Sales Associate

Big Lots
11.2021 - 02.2022
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Game Room Attendant

Chuck E. Cheese's
05.2021 - 10.2021
  • Enhanced customer experience by ensuring a clean and safe gaming environment.
  • Maintained game equipment, including troubleshooting and performing routine maintenance tasks.
  • Provided exceptional customer service, addressing customer concerns and resolving issues promptly.
  • Managed cash transactions accurately, ensuring proper handling of currency and balancing the register at the end of shifts.
  • Assisted in organizing special events, creating memorable experiences for guests.
  • Collaborated with team members to maintain an organized game room floor, promoting efficient operations.

Crew Member

Häagen-Dazs
09.2020 - 01.2021
  • Completed milkshakes and ice cream desserts for customers.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared products following restaurant, health, and safety standards and procedures.

Education

High School Diploma -

Haines City Senior High School
Haines City, FL

General Studies

Jensen Beach High School
Jensen Beach, FL

Skills

  • Responsible
  • Organized
  • Self-motivated
  • Flexible
  • Punctual
  • Meticulous
  • Teamwork

Awards

  • Certificate of Achievement of Mathematics (2017)
  • National Youth Leadership Forum representative (2019)
  • High Honors Medallion (05/24/22)
  • Class representative for Digital Information Tech
  • Digital Information Tech Certificate (2020)

Timeline

Pet Care Specialist

K9 Kampus
02.2023 - Current

Sales Associate

Rainbow Beauty Supply
02.2022 - 01.2023

Sales Associate

Big Lots
11.2021 - 02.2022

Game Room Attendant

Chuck E. Cheese's
05.2021 - 10.2021

Crew Member

Häagen-Dazs
09.2020 - 01.2021

High School Diploma -

Haines City Senior High School

General Studies

Jensen Beach High School
Kennyanna Mackey-Davis