Kennyanna Mackey-Davis
Palm Bay,FL
Summary
Straight A high school graduate who is goal-oriented and ambitious. Possesses strong communication skills, can operate efficiently and maturely in group settings, have great time management skills, and detail-oriented.
Overview
3
3
years of professional experience
Work History
Pet Care Specialist
K9 Kampus
02.2023 - Current
- Maintained a safe and clean environment for pets by regularly sanitizing living spaces and play areas.
- Enhanced pet health by providing daily exercise, grooming, and proper nutrition.
- Administered medications as prescribed to ensure the wellbeing of pets under care.
- Increased customer satisfaction through timely communication about their pets'' status and activities.
- Handled various breeds of dogs and cats, understanding their unique needs and behaviors.
- Conducted intake assessments for new clients, gathering relevant information about each pet''s temperament, medical history, and preferences.
Sales Associate
Rainbow Beauty Supply
02.2022 - 01.2023
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Big Lots
11.2021 - 02.2022
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged in friendly conversation with customer to better uncover individual needs.
Game Room Attendant
Chuck E. Cheese's
05.2021 - 10.2021
- Enhanced customer experience by ensuring a clean and safe gaming environment.
- Maintained game equipment, including troubleshooting and performing routine maintenance tasks.
- Provided exceptional customer service, addressing customer concerns and resolving issues promptly.
- Managed cash transactions accurately, ensuring proper handling of currency and balancing the register at the end of shifts.
- Assisted in organizing special events, creating memorable experiences for guests.
- Collaborated with team members to maintain an organized game room floor, promoting efficient operations.
Crew Member
Häagen-Dazs
09.2020 - 01.2021
- Completed milkshakes and ice cream desserts for customers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
High School Diploma -
Haines City Senior High School
Haines City, FLGeneral Studies
Jensen Beach High School
Jensen Beach, FLSkills
- Responsible
- Organized
- Self-motivated
- Flexible
- Punctual
- Meticulous
- Teamwork
Awards
- Certificate of Achievement of Mathematics (2017)
- National Youth Leadership Forum representative (2019)
- High Honors Medallion (05/24/22)
- Class representative for Digital Information Tech
- Digital Information Tech Certificate (2020)
Timeline
Pet Care Specialist
K9 Kampus
02.2023 - Current
Sales Associate
Rainbow Beauty Supply
02.2022 - 01.2023
Sales Associate
Big Lots
11.2021 - 02.2022
Game Room Attendant
Chuck E. Cheese's
05.2021 - 10.2021
Crew Member
Häagen-Dazs
09.2020 - 01.2021
High School Diploma -
Haines City Senior High School
General Studies
Jensen Beach High School
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