Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kenosha Medina

Bloomfield,NM

Summary

Advocate with extensive experience in family support and positive outcome facilitation. Proven ability in conflict resolution, resource coordination, and effective communication. Demonstrated expertise in managing pedestrian safety at school crossings, ensuring safe navigation for children. Strong background in dental procedures office duties and patient care, with a focus on maintaining sterilization protocols and enhancing patient experiences.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Family Advocate

Childhaven
Farmington, NM
08.2022 - Current
  • Facilitated family collaboration to enhance growth, development, and educational potential.
  • Managed heavy caseload through effective time management and organizational skills.
  • Identified community resources and programs to support families and children.
  • Advocated for families during court proceedings, recommending balanced solutions.

School Crossing Guard

Farmington Police Department
Farmington , NM
03.2022 - 05.2022
  • Instructed children on safe street crossing at crosswalks while monitoring traffic lights.
  • Monitored traffic flow to ensure student safety during school hours.
  • Cultivated relationships with adults and children through effective communication and engagement.
  • Relayed potential problems or dangers to school administration via radio communication.

Dental Assistant

Terri Downes
Iowa City, Iowa
11.2018 - 03.2022
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
  • Sterilized rooms and prepped equipment and instruments for procedures daily
  • Prepared patient x-rays and images for dentist review.
  • Coordinated schedules for dental staff and patient appointments to maximize efficiency.
  • Assisted in financial management, including billing, insurance claims, and collections.

Assistant Manger

Durango Joes
Farmington, New Mexico
08.2015 - 10.2018
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Managed inventory by establishing and adjusting ordering parameters, forecasting usage and controlling waste
  • Maintained calm demeanor during high-volume periods and special events
  • Greeted guests with pleasant smile and superior customer service
  • Worked well in a team setting, providing support and guidance.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.

Education

High School Diploma -

Farmington High School
Farmington, NM
05-2014

Some College (No Degree) - Business Administration

San Juan College
Farmington, NM

Skills

  • Crisis management
  • Child abuse identification
  • Empathetic support
  • High-volume case management
  • Client support
  • Dental practice administration
  • Proficient in infection prevention
  • Patient communication
  • Insurance claims processing
  • Skilled in Eaglesoft software
  • Traffic safety awareness
  • Organizational skills
  • First aid certification
  • Adaptable to change
  • Efficient data input
  • Problem-solving skills
  • Cultural awareness
  • Personable interaction skills
  • Effective time management
  • Collaborative team member
  • Experienced with Excel
  • Strong technical skills
  • Cash management
  • Inventory control

Certification

  • CPR Certified

Timeline

Family Advocate

Childhaven
08.2022 - Current

School Crossing Guard

Farmington Police Department
03.2022 - 05.2022

Dental Assistant

Terri Downes
11.2018 - 03.2022

Assistant Manger

Durango Joes
08.2015 - 10.2018

High School Diploma -

Farmington High School

Some College (No Degree) - Business Administration

San Juan College