Kensington Balam
Virginia Beach,VA
Summary
I give everything 100%, and once I am given a task, I don't back down. I love a good challenge, and I show that in my work ethic, efficiency, and my genuine desire to grow in my work.
Overview
1
1
Language
2
2
years of professional experience
Work History
Banquet Server
Hilton
Virginia Beach, VA
07.2025 - Current
- Delivered exceptional customer service during large-scale events, ensuring guest satisfaction and engagement.
- Set up and dismantled banquet spaces efficiently, adhering to event specifications and timelines.
- Managed inventory of tableware and linens, maintaining cleanliness and organization throughout events
- Talked to guests and made sure they received what they requested
- Created bonds and friendships I still have today
- Adapted quickly to changing event requirements, demonstrating flexibility in high-pressure environments.
- Maintained knowledge of menu items and beverage offerings, providing informed recommendations to guests.
- Collaborated with team members to optimize workflow, enhancing overall service delivery during events.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out professional service, retaining polite and friendly approach at all times.
Choreographer
Norfolk Christian High School
Norfolk, VA
06.2024 - 08.2026
- Developed original choreography for school performances, enhancing student engagement and creativity.
- Collaborated with music directors to align choreography with musical themes and rhythms.
- Mentored students in dance techniques, fostering skill development and artistic expression.
- Organized rehearsals, ensuring efficient use of time and resources for optimal performance readiness.
- Performed office duties efficientlyde many cheer dances as the Dance Captain
- Was paid for services after choreographing a whole musical in two weeks
- Made videos so the students could practice at home
Fast Food Worker
Dairy Queen Grill & Chill
Virginia Beach, VA
06.2024 - 08.2024
- Operated cash register and handled customer transactions efficiently.
- Prepared food items according to company standards and safety protocols.
- Maintained cleanliness of workstations and dining areas for optimal customer experience.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Engaged with customers to provide friendly service and resolve inquiries effectively.
- Monitored inventory levels, restocked supplies to maintain operational flow.
- Greeted customers promptly and took orders to keep flow of traffic moving.
Education
Bachelor of Arts - Theatre/Criminology
North Carolina State University
Raleigh, NC05.2030
Skills
- Strong teamwork
- Time management
- Customer service
- Adaptive problem solving
- Event setup
- Task completion
- Event service coordination
- Quick Learner
Accomplishments
- Directed and planned a fine arts night called 'The Coffee House' for the National English Honor Society.
- Editor in Chief of high school's newspaper
- Received a multiplicity of awards in Model Judiciary in the Virginia Law-Related Education Institute Mock Trial Competition and Sapphire League for Empire Mock Trial. Additionally, served as the Mock Trial Team Captain.
- Implemented a service project called 'Dear, Pen Pal.' Delivered letters written by teachers and students to a local nursing home.
- Competed on TV in Battle of the Brains
- Involved in All District Chorus for five consecutive years and got into All Virginia Chorus Junior year.
- Head of the high school's Peer Tutoring Organization for two years
- Headed the Asian Culture Club and even organized announcements for Asian and Asian Pacific Islander Month
- Salutatorian of the class of 2026
Languages
Spanish
Elementary
Timeline
Banquet Server
Hilton
07.2025 - Current
Choreographer
Norfolk Christian High School
06.2024 - 08.2026
Fast Food Worker
Dairy Queen Grill & Chill
06.2024 - 08.2024
Bachelor of Arts - Theatre/Criminology
North Carolina State University