Kensley Oliver
Stillwater,OK
Summary
Strong heart for philanthropy and volunteer work making positive impacts wherever possible. Dynamic and adaptable professional with a proven track record in customer service, adaptability, and strategic leadership. Demonstrated expertise in community building and performance improvement, significantly contributing to team and mission success.
Overview
2
2
years of professional experience
Work History
Sales Associate
Aeropostale
08.2022 - 08.2024
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Concession Stand Manager
North Texas Baseball Association
03.2024 - 06.2024
- Analyzed and controlled inventory.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Participated in food production, properly handling food surpluses and cost control.
- Administered payroll for team members and addressed discrepancies in compensation.
Education
Bachelor of Science - Communication Sciences And Disorders
Oklahoma State University
Stillwater, OK05-2028
High School Diploma -
S.H. Rider High School
Wichita Falls, TX05-2024
Skills
- Interpersonal Relationships
- Strategic leadership
- Time management abilities
- Reliability
- Fundraising
- Excellent Communication
- Customer Service
- Performance Improvement
- Adaptability and Flexibility
Timeline
Concession Stand Manager
North Texas Baseball Association
03.2024 - 06.2024
Sales Associate
Aeropostale
08.2022 - 08.2024
Bachelor of Science - Communication Sciences And Disorders
Oklahoma State University
High School Diploma -
S.H. Rider High School
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