Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jessica Norris

Ardmore,OK

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.

Overview

12
12
years of professional experience

Work History

Sales Associate

Big Lots
Ardmore, OK
11.2020 - Current
  • Greeted Customers
  • Assisted With Product Inquiries
  • Stocked Shelves
  • Maintained Store Cleanliness
  • Processed Payments
  • Set Up Displays
  • Provided Excellent Customer Service

Medical Assistant/Scheduling Supervisor

Optimum Orthopedics & Spine
Longwood, FL
04.2016 - 04.2018
  • Assisted With Patient Care
  • Took Vital Signs
  • Prepare Patients For Examinations
  • Manage Appointment Schedules
  • Coordinate Patient Flow
  • Ensured Efficient Use Of Resources

Sales Associate

Dollar Tree
Casselberry, FL
11.2014 - 10.2015
  • Assisted Customers
  • Stocked Shelves
  • Maintained Store Cleanliness
  • Processed Payments
  • Assemble Product Displays
  • Ensured Merchandise Was Priced Correctly

Kitchen Manager

Holiday Inn Express & Suites
Sioux Falls, SD
06.2012 - 12.2013
  • Responsible For All Kitchen Operations
  • Managed All Kitchen Staff Members
  • Ensured Food Quality And Safety
  • Ordered Supplies
  • Maintained Inventory
  • Planned Menus
  • Ensured The Kitchen Ran Efficiently

Education

Medical Assitant - Medical Assisting

Everest University
Orlando, FL
05-2016

Skills

  • Schedule organization
  • Confidentiality requirements
  • Interpersonal Relationships
  • Data Entry
  • Program Organization
  • Strong Work Ethic
  • Calendar coordination
  • Timesheet Management
  • Scheduling
  • Appointment Scheduling
  • Tactful and diplomatic
  • Information Security
  • Complaint resolution

Accomplishments

  • Presidents Honor Roll
  • Superintendent Honor Roll
  • Asked to Speak to Single Mothers on Behalf of Everest University
  • Hired on at Externship Location
  • Promotion to Management

Timeline

Sales Associate

Big Lots
11.2020 - Current

Medical Assistant/Scheduling Supervisor

Optimum Orthopedics & Spine
04.2016 - 04.2018

Sales Associate

Dollar Tree
11.2014 - 10.2015

Kitchen Manager

Holiday Inn Express & Suites
06.2012 - 12.2013

Medical Assitant - Medical Assisting

Everest University
Jessica Norris