Kensley Faye Stewart
Fountain Inn,South Carolina
Summary
Results-driven professional with a proven track record in customer service, time management, and trend analysis. Expertise in troubleshooting complex issues and developing effective solutions that drive success. Exceptional verbal and written communication skills complement a strong ability to cultivate positive relationships and consistently exceed performance goals. Committed to delivering high-quality results in fast-paced environments while maintaining a customer-centric approach.
Overview
9
9
years of professional experience
Work History
Veterinary Assistant
New Haven Pet Hospital
New Haven, IN
07.2025 - 11.2025
- Assisted veterinarians in performing examinations and administering treatments to ensure optimal pet health.
- Administered accurate patient record maintenance utilizing veterinary management software.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Provided compassionate care to animals during procedures, enhancing overall comfort and reducing stress.
- Educated pet owners on post-treatment care and preventive health measures to promote long-term wellness.
Machine Operator/ Back-up Coordinator
American Plastics
Simpsonville, South Carolina
10.2022 - 12.2023
- Optimized workflows to enhance production efficiency.
- Conducted thorough inspections and quality checks to significantly decrease production scrap.
- Executed changes to enhance quality control measures and uphold specifications.
- Ensured cleanliness of work area to promote safety and enhance production efficiency.
- Trained new joiners on machinery operation.
- Demonstrated sound knowledge of Good Manufacturing Practices (GMP) and operational processes.
- Documented and communicated risks, hazards, and incidents to supervisor in accordance with established procedures.
- Executed safety measures by adhering to protocols and wearing appropriate protective gear to prevent hazards.
- Spotted and corrected operational issues by tracking equipment performance.
- Established organized filing systems to ensure secure preservation of files and records.
- Recorded Machine cycle times and production counts.
- Conducted thorough examinations of machine parts to maintain production efficiency and uphold quality assurance.
Receptionist/ Veterinary Assistant
All Creatures Great and Small
Greenville, South Carolina
10.2019 - 10.2022
- Organized appointment scheduling and meticulously documented updates in scheduling software.
- Welcomed incoming guests and facilitated connections with appropriate personnel.
- Directed numerous calls per day to appropriate recipients using multi-line system.
- Coordinated office cleaning and lobby organization for office and meeting areas.
- Answered questions regarding company pricing and policies.
- Recorded inquiries, complaints and comments as well as action taken.
- Sorted and distributed incoming and outgoing mail.
- Maintained well-organized physical and digital records.
- Helped guests with individual needs, offering information and assistance with issues.
- Cleaned treatment areas, examination rooms and laboratories to maintain sanitation standards.
- Collaborated with veterinarian, technicians and staff regarding schedule and diagnosis of patients.
- Trained new employees about company policy and procedures.
- Restrained animals using compassionate techniques to prevent harm to pets or staff..
- Prepared patients for radiographs, surgeries and comfort care.
- Registered animal information, history and reason for visit on database.
- Monitored development and recovery of animals after surgery.
- Administered medication to animals as prescribed.
- Educated clients about wellness plans and preventive care to improve overall pet health.
- Collected stool and laboratory samples to determine diagnosis.
- Assisted with surgical procedures by preparing equipment and passing instruments.
- Cleaned, maintained and sterilized animal care instruments and equipment.
- Protected animals from self-injury and staff from harm by implementing restraints during procedures.
Credit Clerk
Kimbrells Furniture
Fountain Inn, South Carolina
09.2019 - 10.2019
- Evaluated credit records and payment histories to determine credit eligibility.
- Communicated with credit applicants to validate provided info and request additional information needed to process applications.
- Reviewed credit applications for accuracy and completion.
- Conducted interviews to review and complete credit applications.
- Communicated with supervisors to escalate issues and resolve complex errors.
- Maintained charge and payment records for customer accounts.
- Drafted and mailed charge statements to account holders.
- Filed and Organized account contracts and personal documents.
Cashier
Franks House of Pizza
Fountain Inn, South Carolina
08.2016 - 08.2019
- Addressed customer questions and complaints with professionalism.
- Worked with supervisory team to meet customer needs.
- Balanced cash drawer at beginning and end of each shift.
- Bagged, boxed or wrapped products for customers.
- Kept clean, organized and well-stocked checkout areas.
- Provided information to customers on products or services.
- Trained new retail team members in customer service and company policies.
- Promoted customer satisfaction by supporting merchandise selection, returns and exchanges.
- Coordinated shipping or carry-out assistance for customers with special orders.
Education
High School -
Hillcrest High School
Simpsonville, SC06-2018
Skills
- Experienced with Microsoft Office applications
- Client communication and Assistance
- Animal restraint
- Cleaning and sanitizing
- Appointment scheduling
- Sample collection
- Euthanasia assistance
- Vaccine administration
- Laboratory procedures
- Medical record-keeping
- Diagnostic imaging
- Client education
- Reception duties
- Patient flow management
- Physical examinations
- Machinery operation
- Workplace safety
- Assembly and production
- Safety compliance
- Heavy lifting
- Quality control
- Basic math
- Shipping and labeling
- Production monitoring
- Materials management
- Credit analysis
- Dispute resolution
- Debt collection
- Cash handling
- Time management skills
- Cash register operation
- Written and verbal communication
- Order taking
Timeline
Veterinary Assistant
New Haven Pet Hospital
07.2025 - 11.2025
Machine Operator/ Back-up Coordinator
American Plastics
10.2022 - 12.2023
Receptionist/ Veterinary Assistant
All Creatures Great and Small
10.2019 - 10.2022
Credit Clerk
Kimbrells Furniture
09.2019 - 10.2019
Cashier
Franks House of Pizza
08.2016 - 08.2019
High School -
Hillcrest High School