Kent Dodge
Lake Jackson,TX
Summary
Responsible and ambitious High School Senior that will be a highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Cherry Berry
Lake Jackson, TX
06.2023 - Current
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Collected deposits or payments and arranged for billing.
Dishwasher
Seahorse Bar and Grill
Freeport, TX
05.2022 - 08.2022
- Customer service
- Safety and procedural regulations completed daily.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Maintained accurate records of all inventory used during shifts.
- Swept and mopped floors at end of shift to comply with sanitary regulations.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
Lawn Caretaker
Self Employed Services
Lake Jackson, TX
05.2020 - Current
- Skills with Zero Turn Mower, Weed eater, Edger, and Blower, also skills with equipment for ground maintenance, electric trimmer to clear brush
- Cared for lawns by mulching, aerating, weeding or grubbing.
- Trimmed hedges and shrubs, and applied fertilizer to enhance plant health.
- Used power tools such as chainsaws, drills, saws, safely and effectively.
- Weeded gardens, planted flowers, and removed debris from outdoor areas.
- Skills with power tools.
- Pruned trees and bushes to improve visibility and shape.
Junior Consoler
Angleton Recreation Center
Angleton, TX
06.2019 - 08.2019
- Junior Volunteer Counselor
- Customer Service.
- Worked with senior staff and maintained open communication to better fulfill group's mission.
- Monitored activities matched to individual and group abilities to keep campers safe.
- Tracked attendance, checking off present individuals.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Communicated regularly with Camp Director regarding any changes or updates related to camp operations.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
- Organized and facilitated daily recreational activities for children, such as sports, arts and crafts, and outdoor games.
Education
High School Diploma -
Brazoswood High School
05.2024
Skills
- Strong Math Skills
- Productive
- Skilled with Hand tools
- Skilled with Power tools
- User Interface Understanding
- Skilled in ( Microsoft Windows Software and Adobe software )
- Strong Verbal Communication
- Driver’s License
- Safety and Compliance
- Self-Motivated
- Physically Strong for Lifting, Loading, and Unloading
- Strong Teamwork
- Experience with money counting
- Food safety
Certification
- adobe certified
- food handling certified
Timeline
Customer Service Representative
Cherry Berry
06.2023 - Current
Dishwasher
Seahorse Bar and Grill
05.2022 - 08.2022
Lawn Caretaker
Self Employed Services
05.2020 - Current
Junior Consoler
Angleton Recreation Center
06.2019 - 08.2019
High School Diploma -
Brazoswood High School
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