Kent Karlic
N. Ft. Myers,Florida
Summary
Dynamic and results-oriented professional with extensive experience in customer service and logistics, notably as a Delivery Driver for Self-Employed. Excelled in fast-paced environments, significantly improving customer satisfaction through timely and accurate deliveries. Demonstrated strong teamwork and collaboration skills, alongside a valid driver's license. Proven track record in enhancing store operations and customer experience at Dollar General through effective leadership and problem-solving abilities.
Overview
19
19
years of professional experience
Work History
Delivery Driver
Self-Employed
03.2019 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Stock Clerk
Dollar Tree
08.2024 - 09.2024
- Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
- Assisted customers at checkout.
Lead Sales Associate
Dollar General
04.2023 - 12.2023
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
Amazonian
Amazon
12.2021 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Shift Supervisor
CVS/Caremark
11.2005 - 05.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Education
High School Diploma -
Lely High School
Naples, FL06-1987
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
Timeline
Stock Clerk
Dollar Tree
08.2024 - 09.2024
Lead Sales Associate
Dollar General
04.2023 - 12.2023
Amazonian
Amazon
12.2021 - 09.2022
Delivery Driver
Self-Employed
03.2019 - Current
Shift Supervisor
CVS/Caremark
11.2005 - 05.2018
High School Diploma -
Lely High School
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