Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kenton Jackson

Summary

Friendly Day Porter with commitment to delivering excellent guest experiences. Takes thorough approach to cleaning and maintaining properties.

Overview

9
9
years of professional experience

Work History

Porter

SP Plus Parking
09.2022 - Current
  • Enhanced customer satisfaction by efficiently transporting luggage and promptly attending to guest requests.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Contributed to hotel reputation by providing exceptional customer service and addressing concerns with professionalism.
  • Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
  • Supported housekeeping staff by stocking supplies, removing trash, and handling laundry tasks as needed.
  • Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.

Enviromental Services

Phoenix House
02.2019 - 07.2022
  • Increased team productivity with effective communication and collaboration strategies.
  • Streamlined work processes by implementing efficient organizational systems and procedures.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Trained and mentored new employees on company procedures and safety protocols.
  • Removed safety hazards, soiled items, and trash from customer areas.

Environmental Services Housekeeper

Atlanta Medical Hospital
06.2015 - 01.2019
  • Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
  • Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
  • Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
  • Increased overall facility hygiene by regularly laundering linens, bedspreads, and towels according to guidelines.
  • Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.

Education

High School Diploma -

Southside High School
Atlanta, GA
06.1988

Skills

  • Operate a buffer
  • Dusting furniture
  • Facility Cleaning
  • Critical Thinking
  • Interpersonal Skills
  • Work Planning and Prioritization
  • Safety awareness
  • Trash pickup
  • Punctual and Dependable
  • Problem-Solving

Accomplishments

I received a certificate of Appreciation (2023)

I received a certificate of Appreciation for a five star performance (2023)

Timeline

Porter

SP Plus Parking
09.2022 - Current

Enviromental Services

Phoenix House
02.2019 - 07.2022

Environmental Services Housekeeper

Atlanta Medical Hospital
06.2015 - 01.2019

High School Diploma -

Southside High School

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Kenton Jackson