Kenton Marzocco
Salt Lake City,Utah
Summary
Offering strong foundation in customer service principles and readiness to learn and grow within this field. Contributes ability to quickly grasp new concepts and skills, including handling transactions and resolving customer inquiries. Ready to use and develop skills in communication and problem-solving in Service Associate role.
Overview
4
4
years of professional experience
Work History
Server Assistant
Coyne’s Restaurant and Bar
05.2024 - 08.2024
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
Service Associate
EOS Fitness
01.2024 - 04.2024
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
Self-Employed
Landscaping Business
03.2020 - 08.2023
- Enhanced customer satisfaction by providing high-quality lawn care services and addressing client concerns promptly.
- Enhanced customer satisfaction by maintaining a professional appearance and providing timely service.
- Developed and maintained effective working relationships with clients to secure repeat jobs.
Lead Host
Coyne’s Restaurant and Bar
01.2023 - 06.2023
- Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction.
Education
Bachelor of Science - Entrepreneurship
University of Utah
Salt Lake City, UT12-2026
High School Diploma -
Eagle High School
Eagle, ID05-2023
Skills
- Cleanliness standards
- High-volume dining
- Sales expertise
- Memory retention
- Price memorization
- Team Coordination
- Planning and Organization
- Customer service expertise
Timeline
Server Assistant
Coyne’s Restaurant and Bar
05.2024 - 08.2024
Service Associate
EOS Fitness
01.2024 - 04.2024
Lead Host
Coyne’s Restaurant and Bar
01.2023 - 06.2023
Self-Employed
Landscaping Business
03.2020 - 08.2023
Bachelor of Science - Entrepreneurship
University of Utah
High School Diploma -
Eagle High School
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