Kentraill Webb
Los Angeles,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Client Engagement Specialist
Home at Last Shelter Program
Los Angeles, California
09.2023 - 10.2024
- Provided technical support for client inquiries and issues.
- Collaborated with other departments to enhance cross-functional team performance.
- Established effective communication channels with clients.
- Resolved conflicts between clients and staff members in a timely manner.
- Documented all interactions with customers in the HMIS database system.
Transitional House Manager
New Way of Life
Van Nuys, California
05.2022 - 12.2023
- Developed systems for efficient management of daily operations in the house.
- Organized and maintained household inventory records, including supplies and equipment.
- Driving house residents to events and designated appointments
- Assigning rooms to new intakes
- Daily Bed Count and Attendance Records
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
Transitional Home -Custodian/Janitor
Reach for the Top
Los Angeles, California
12.2018 - 06.2021
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Ensured that all equipment was properly stored after use.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas.
- Completing daily logs detailing work performed each day; updating records of supplies used during shifts.
Education
GED -
LaSalle High School
Los Angeles, California06-1996
Skills
- Microsoft office
- Driving
- Problem Resolution
- Time Management
- Clarity
- Shelter Systems
- Transportation Arrangements
- Maintenance Coordination
- Crisis Intervention
- Behavior Modeling
Timeline
Client Engagement Specialist
Home at Last Shelter Program
09.2023 - 10.2024
Transitional House Manager
New Way of Life
05.2022 - 12.2023
Transitional Home -Custodian/Janitor
Reach for the Top
12.2018 - 06.2021
GED -
LaSalle High School
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