Summary
Overview
Work History
Education
Skills
Languages
Timeline
OfficeManager
Kentray Taylor Morrison

Kentray Taylor Morrison

Orlando,FL

Summary

Adaptable and professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Seasoned retail supervisor with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records, and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches.

Overview

8
8
years of professional experience

Work History

Key Holder

Karl Largerfeild
Orlando, FL
06.2023 - 11.2024
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store

Key Holder

Loft Outlet
Orlando , FL
12.2021 - 05.2023
  • Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities for improvement.
  • Reconciled daily sales receipts against cash drawer for accuracy.
  • Coached staff on strategies to enhance performance and improve customer relations.

Associate

Lacoste Disney Spring
Orlando, FL
01.2023 - 05.2023
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times
  • Developed and implemented strategies to increase customer satisfaction
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams

Education

High School -

Newark High School
New Castle, De
05.2015

Skills

  • Collaborative approach
  • Cultural sensitivity
  • Volunteer management
  • Program Planning
  • Time management
  • Problem solving
  • Interpersonal communication
  • Computer literacy
  • Adaptability
  • Cash management
  • Visual
  • Training
  • Creative

Languages

English
Native/ Bilingual
Spanish
Elementary

Timeline

Key Holder

Karl Largerfeild
06.2023 - 11.2024

Associate

Lacoste Disney Spring
01.2023 - 05.2023

Key Holder

Loft Outlet
12.2021 - 05.2023

High School -

Newark High School
Kentray Taylor Morrison