Dedicated professional with a strong work ethic and team player mentality. Experienced in delivering exceptional guest experiences and ensuring satisfaction through effective communication and personalized care.
Overview
4
4
years of professional experience
Work History
Guest Greeter
Rivers Casino Pittsburgh
Pittsburgh, PA
05.2025 - Current
Welcomed guests, providing exceptional first impressions and fostering a positive atmosphere.
Assisted guests in locating amenities, enhancing overall customer experience and satisfaction.
Assisted with special events coordination, ensuring seamless execution of setup and registration processes.
Assisted in training new Guest Greeters, sharing best practices for effective guest relations.
Actively listened to guests'' needs and concerns, taking appropriate action to ensure their satisfaction.
Amazon Warehouse Associate
Amazon
Pittsburgh, PA
05.2024 - 09.2025
Operated forklifts and pallet jacks to transport goods efficiently within warehouse.
Managed inventory counts, ensuring accuracy and organization of stock levels.
Assisted with loading and unloading shipments, adhering to safety protocols.
Collaborated with team members to streamline order fulfillment processes.
Home Care Provider
In-home Quality
Pittsburgh, PA
11.2024 - 03.2025
Delivered personalized care plans to enhance client well-being and independence.
Assisted clients with daily living activities, ensuring comfort and safety.
Communicated effectively with healthcare professionals to coordinate client services.
Trained new staff on best practices in home care delivery and client interaction.
Registered Nurse
Damak Lifeline Hospital
Nepal
03.2022 - 10.2023
Administered medications and monitored patient responses to treatments and interventions.
Collaborated with interdisciplinary teams to develop and implement individualized care plans.
Assisted in the training of new nursing staff on hospital protocols and patient care best practices.
Conducted thorough patient assessments to identify needs and complications effectively.
Implemented infection control measures, ensuring compliance with hospital safety standards.