Kenville Halliday

Growth, and Contributes to a larger purpose. Enthusiastic IT Specialist eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. A clear understanding of being in charge of setting up, managing, and troubleshooting the technology system that the job uses to maintain computer and software networks and training in technical Troubleshooting • Customer Service Support • Troubleshooting Network Issues • Access Management Software • System Configuration • Equipment Inspection. Motivated to learn, grow and excel in Information Technology Field.

MedCerts Help Desk Administrator (Completed) (12/2021) This course is designed to provide network technicians with foundation-level skills they need to install, operate, manage, maintain, and troubleshoot a corporate network. This course will help prepare students for the CompTIA Network+ and CompTIA A+ certifications exams

Woodstock Job Corps Certificate of Excellence (11/2021) Most Improve Student of the Month- Granite Hall

Woodstock Job Corps Certificate of Achievement (01/2020) Successfully completed30-days Milestone

The National Job Corps Association (Certification of Appreciation) (09/2021) For outstanding Leadership and participation in the NJCA 2021 Leadership summit

Woodstock Job Corps Student of the Month & Most Improve (02/2021, 02/2020) The student shows excellence and improved

IT EXPERIENCE Familiar with different OS terminals Virtual machine/windows administrative tools Chrome developer tools/RDC(remote desktop connection). Cable and Fiber installation, PC hardware repair. cisco phone configuration monitor/manage user, IoT(TV.camera.chrome cast, chrome bit) installation and troubleshoot, printer supply replacement installation, printer access connectivity troubleshoot printer wireless issues, create ethernet cable remote desktop management, mount installation (router, switch server and patch panel). Configure VLANs, Chromebook /windows/IOS recovery. DNS troubleshoot APIPA troubleshoot, DISKPART configuration. BIOS/UEFI configuration, fiber types. basic conduit bending • System Performance Assessment • Help Desk Support • Friendly and Patient • Documentation Development • Hardware and Software Repair • Tracking and Documentation SKILLS • Technical Troubleshooting • Customer Service Support • Troubleshooting Network Issues • Access Management Software • System Configuration • Equipment Inspection

Certified Fiber Optic Technician (06/2021) Certification No.2850003 ( focused on designing fiber optic networks)

Certified Premises Cabling Technician (03/2021) Certification No.3850003 ( Premises cabling for LANs, DAS, security, building management systems, etc. covering copper, fiber, and wireless )

OSHA 10- hour Construction Safety and Health (03/2021) Certification No. 15-006220913 (provide workers with some safety responsibility and a greater depth and variety of training on an expanded list of topics associated with workplace hazards in construction).

Authorized Operator Powder Actuated Tools (02/2021) Certification No.00373099470 (Can operate Hammershot Master shot Tool