Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Barista

Kenya Alonso Ontiveros

Bakersfield,CA

Summary

My background in chemistry shows the scientific understanding needed for effective patient care decision-making and to assess and respond quickly in emergency situations, and my sociology background shows my ability to provide compassionate care to patients from diverse backgrounds, communicate effectively, empathize, and stay calm under pressure, while being able to build trust and provide comfort in high-stress situations and improving the patient experience during emergencies. While I am currently CPR/AED/First Aid certified, I am prepared to handle emergency situations with confidence and skill. My experience as a barista has honed my ability to multitask, communicate under pressure, and provide excellent customer service, these skills will help me remain composed and efficient in high-stress environments. I have worked collaboratively in diverse settings, proving I have the ability to work effectively in a team, communicate clearly under pressure, and adapt to changing situations. Together, these strengths make me a well-rounded and highly capable candidate for the Hall EMT Academy. I am ready to deliver competent, compassionate, and timely care in emergencies.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
06.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Assistant Manager, Barista

Tbaar
02.2021 - 02.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Oversaw daily operations to maintain store cleanliness and organization.

Education

Some College - Biochemistry

California State University, Bakersfield
Bakersfield, CA

Some College - Sociology

California State University, Bakersfield
Bakersfield, CA

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cleanliness
  • Adaptive and creative
  • Decision-making
  • Proficient in Spanish

Certification

  • CPR/AED/First Aid Certification

Languages

Spanish
Native or Bilingual

Timeline

Barista

Starbucks
06.2022 - Current

Assistant Manager, Barista

Tbaar
02.2021 - 02.2022

Some College - Biochemistry

California State University, Bakersfield

Some College - Sociology

California State University, Bakersfield
Kenya Alonso Ontiveros