Kenya Callender
Queens,NY
Summary
Detail-oriented professional with experience at the NYS Unified Court System, specializing in data management and record-keeping. Proven track record of maintaining precise records and adhering to critical deadlines, contributing to improved office administration and legal document preparation. Proficient in Excel and recognized for exceptional organizational abilities and high-quality customer service.
Overview
27
27
years of professional experience
Work History
Court Office Assistant
NYS Unified Court System
Nassau, NY
06.2023 - Current
- Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
- Distributed necessary documentation to citizens, case parties, judges, and attorneys.
- Responded to in-person and telephone inquiries regarding warrants, citations, and court-related documents.
- Ensured timely completion of tasks and met all deadlines.
- Documented and preserved official court records meticulously.
- Assisted in the preparation of legal documents, including subpoenas and warrants.
Customer Service Clerk
Queens Public Library
Hollis, NY
06.1998 - 06.2023
- Aligned product placement with company standards.
- Processed customer payments efficiently.
- Responded to customer queries about product returns.
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
- Handled problematic customer interactions by remaining calm and approachable.
- Coordinated cross-departmental efforts for specific projects.
Education
Some College (No Degree) - Business
York College
Jamaica, NYSkills
- Efficient Data Management
- Proficient in Excel
- Systematic Record Keeping
- Effective Organizational Skills
- Official Proceedings Recording
- Typing Proficiency: 45 WPM
- Telephone Communication
- Accounts Payable and Receivable Oversight
- Accurate Record-Keeping
- Office administration
Accomplishments
- Awarded Employee of the Month for exemplary contributions, June 2015
Timeline
Court Office Assistant
NYS Unified Court System
06.2023 - Current
Customer Service Clerk
Queens Public Library
06.1998 - 06.2023
Some College (No Degree) - Business
York College
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