Kenya Cherry
Panama City,FL
Summary
Dedicated CNA with extensive experience at Charter Senior Living, skilled in vital signs monitoring and compassionate communication. Proven track record of enhancing patient satisfaction through attentive care and promoting independence. Adept at problem-solving and maintaining confidentiality, ensuring a safe and supportive environment for all patients.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CNA
Charter Senior Living
Panama City, FL
01.2025 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
CNA
St Andrews Bay Skilled Nursing Facility
Panama City, FL
05.2022 - 09.2025
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Quality Inspector
HSAA
Enterprise, AL
09.2023 - 01.2025
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Inspected outbound shipments and conducted random sampling of product quality.
- Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
- Discarded and rejected products, materials and equipment not conforming with specifications.
Caregiver
The Landing At Seagrass Village
Panama City Beach, FL
01.2021 - 04.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Customer Service Representative
Teleperformance
Panama City Beach, FL
10.2019 - 02.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Direct Support Professional
Panama City Developmental Center
Panama City, FL
09.2015 - 10.2019
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Education
Associates - Medical Administrative Assistant
Ultimate Medical Academy
Clearwater, FL04.2018
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- Bathing assistance
- HIPAA compliance
- Maintaining confidentiality
- Dressing assistance
- Basic life support
- Feeding assistance
- Compassionate communication
- Patient transfers
- Emotional support
- Complex Problem-solving
- Emergency response
- Clinical documentation
- Problem-solving
- Multitasking and organization
- Team collaboration
- Active listening
- Flexibility and adaptability
- Patient advocacy
Certification
CNA418371
CPR
Timeline
CNA
Charter Senior Living
01.2025 - Current
Quality Inspector
HSAA
09.2023 - 01.2025
CNA
St Andrews Bay Skilled Nursing Facility
05.2022 - 09.2025
Caregiver
The Landing At Seagrass Village
01.2021 - 04.2022
Customer Service Representative
Teleperformance
10.2019 - 02.2021
Direct Support Professional
Panama City Developmental Center
09.2015 - 10.2019
Associates - Medical Administrative Assistant
Ultimate Medical Academy