Kenya C Hitchcock
13921 E 13 mile road ,MI
Summary
Customer-focused college student with experience in retail and food service environments. Skilled in customer service, communication, problem-solving, cash handling, and working in fast-paced settings. Seeking a remote customer service or healthcare support role where I can utilize my interpersonal skills, attention to detail, and commitment to providing excellent service.
Overview
2
2
years of professional experience
Work History
Crew leader
McDonald's
Roseville, MI
09.2024 - 06.2025
- Part time (18 hours a week)
- Crew leader
- • Led team members during shifts to ensure efficient operations and customer satisfaction
• Assisted with training new employees on company procedures and customer service standards
• Handled customer concerns and resolved issues professionally
• Managed cash transactions and maintained accuracy at registers
• Worked in a fast-paced environment while meeting quality and safety standards
• Collaborated with team members to complete daily tasks and meet performance goals
Fashion stock team associate
Walmart
Sterling Heights, MI
07.2025 - 04.2026
- Part time (24 hours a week)
- Fashion team associate
- • Stocked and organized apparel merchandise to maintain an attractive shopping environment• Assisted customers with locating products and answering questions• Maintained inventory accuracy and replenished merchandise as needed• Ensured sales floor cleanliness and compliance with company standards• Worked efficiently to meet stocking deadlines and productivity goals• Collaborated with team members to support store operations and customer satisfaction
Sales associate
Victoria's Secret
Troy, MI
04.2026 - Current
- Part time (10 hours week)
- Sales associate
- • Assisted customers with product selection and recommendations
• Processed transactions accurately using point-of-sale systems
• Maintained store organization and merchandise presentation
• Helped meet sales goals through excellent customer service
• Resolved customer concerns professionally and efficiently
Education
High School Diploma -
Cousino High School/Career Preparation Center Macomb Community College
Warren, MI06.2025
Skills
Hard-working, creative and proactive
Specialised in creative writing and
Analysis Very mindful on growing and
elevating in my profession
COMPETENCES
- Received High school diploma
- Marketing & entrepreneurship
- Received 2 credits for marketing 1/entrepreneurship in high school.
- Innovation and creativity in writing.
- Received credits for Creative writing 1.
Timeline
Sales associate
Victoria's Secret
04.2026 - Current
Fashion stock team associate
Walmart
07.2025 - 04.2026
Crew leader
McDonald's
09.2024 - 06.2025
High School Diploma -
Cousino High School/Career Preparation Center Macomb Community College