Summary
Overview
Work History
Education
Skills
Timeline
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Kenya Crosland

N/A
Apex,NC

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

3
3
years of professional experience
1
1
Language

Work History

Barista

Starbucks
08.2023 - 08.2024
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Receptionist

Psychology Department
Apex, NC
08.2022 - 01.2024
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Paid attention to detail while completing assignments.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Developed strong communication and organizational skills through working on group projects.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Cashier

Zaxbys
08.2021 - 12.2021
  • Stocked, tagged and displayed merchandise as required.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Set up new sales displays each week with fresh merchandise.
  • Performed cash, card and check transactions to complete customer purchases.

Education

Ph.D. - Psychology

Campbell University
Buies Creek, NC
05.2001 -

High School Diploma -

Apex High School
Apex, NC
05.2001 -

Skills

Staff Training

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Timeline

Barista

Starbucks
08.2023 - 08.2024

Receptionist

Psychology Department
08.2022 - 01.2024

Cashier

Zaxbys
08.2021 - 12.2021

Ph.D. - Psychology

Campbell University
05.2001 -

High School Diploma -

Apex High School
05.2001 -
Kenya Crosland N/A