Summary
Work History
Education
Skills
Timeline
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Kenya Eason-McMillan

Morris Plains,NJ

Summary

Healthcare leader with 20+ years of experience in client relations, sales, and home care management. Proven track record in building referral networks, expanding revenue, and enhancing client satisfaction. Committed to advancing health equity and community engagement to improve access to care and foster stakeholder relationships.

Work History

Sales & Marketing Director

Faith Care US
2024 - 2026
  • Growing hospice admissions (SOC) from 10 to 35 per month, resulting in over 200% revenue growth
  • Increasing private pay home care revenue by about 50% by expanding and strengthening referral relationships
  • Organizing community events, health fairs, and educational programs that increases visibility and generates new referrals
  • Building and maintaining strong referral partnerships with hospitals, SNFs, and community organizations
  • Leading the marketing team to improve referral conversion rates and overall client engagement

Clinical Liaison

Affinity Care Hospice
2021 - 2024
  • Helping drive hospice admissions growth, increasing overall census and revenue
  • Building strong relationships with physicians, discharge planners, and care teams to support steady referrals
  • Participating in community outreach, health fairs, and provider in-services to grow referral sources
  • Improving the admissions process to make it faster and more accessible for patients and families

Sales Account Manager

Elara Caring
2017 - 2021
  • Increasing private pay admissions (SOC) from 15 to 39 per month, leading to about 160% revenue growth
  • Developing referral networks with hospitals, SNFs, and community organizations
  • Planning and leading outreach events and health fairs to bring in new clients
  • Recruiting and training team members, helping improve performance and retention

Sales Team Lead

Golden Living / Direct Connect
2016 - 2017
  • Managing admissions pipeline and referral flow for home care and skilled nursing services
  • Overseeing insurance verification, claims processing, and utilization review to ensure smooth operations
  • Building and maintaining relationships with providers to drive consistent referral volume
  • Monitoring team performance and supporting staff to improve efficiency and admissions outcomes
  • Collaborating with internal teams to streamline processes and improve overall patient intake experience

Medicare Marketing Representative

UnitedHealthcare
2014 - 2016
  • Increasing Medicare enrollments through community outreach, education, and one-on-one consultations
  • Building relationships with local organizations and community groups to expand market reach
  • Conducting informational sessions and presentations to educate individuals on Medicare plan options
  • Assisting clients in selecting appropriate plans based on their healthcare needs and eligibility
  • Maintaining compliance with Medicare marketing guidelines while achieving enrollment targets

Equity Liaison

Public Health Solutions
2021 - 2025
  • Supported initiatives promoting health equity and anti-racism across NYC public health programs, enhancing community health outcomes
  • Engaged community partners and stakeholders to enhance access to care, fostering collaborative solutions
  • Led outreach efforts to raise awareness and boost participation in public health services, increasing community engagement
  • Contributed to internal efforts to make services more accessible and equitable

Education

Bachelor of Science - Health Administration

University of Phoenix
Phoenix, Arizona
01-2019

Skills

  • Client Relationship & Stakeholder Management
  • Referral Network Development & Expansion
  • Revenue Growth & Market Expansion Strategies
  • Hospice & Home Care Program Development
  • Community Outreach & Health Education Initiatives
  • Team Leadership, Coaching & Mentoring
  • Medicare & Medicaid Program Knowledge
  • Strategic Planning, Performance Tracking & Analytics

Timeline

Sales & Marketing Director

Faith Care US
2024 - 2026

Clinical Liaison

Affinity Care Hospice
2021 - 2024

Sales Account Manager

Elara Caring
2017 - 2021

Sales Team Lead

Golden Living / Direct Connect
2016 - 2017

Medicare Marketing Representative

UnitedHealthcare
2014 - 2016

Equity Liaison

Public Health Solutions
2021 - 2025

Bachelor of Science - Health Administration

University of Phoenix

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Kenya Eason-McMillan