Summary
Overview
Work History
Education
Skills
Timeline
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Kenya Garrett

Bay Area,California

Summary

Dynamic and results-driven Delivery Driver with a proven track record at LR Express (FedEx), excelling in on-time deliveries and customer satisfaction. Expert in logistics and route planning, with a strong commitment to safety compliance and effective communication. Recognized for enhancing team performance and maintaining high service standards in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Delivery Driver

LR Express (FedEx)
California
10.2020 - Current
  • Experienced and careful Transportation Driver with excellent driving and customer service records.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Mindful of and knowledgeable about all safety standards for large vehicle operation
  • Load and unload packages to various locations weighing between 25-150 pounds
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.

Delivery Driver

M Cargo Logistics (Amazon)
California
03.2020 - 09.2020
  • Worked independently with little or no supervision while meeting established deadlines
  • Boosted customer satisfaction by improving communication and following through on promised delivery times
  • Effectively performed in a fast-paced environment
  • Continuous lifting, lowering, and sliding of packages weighing between 25 - 50 pounds

Lead Driver

Rowan Transport Inc. / Dispatch
California
01.2019 - 03.2020
  • Co-run a team of up to 30 drivers and maintain a prompt response rate to calls, rescues, and inquiry updates
  • Continued the high standard of customer service expected by our customers through proven experience, agility, and care
  • Provided guidance and support to all colleagues
  • Assisted delivery issues to troubleshooting with Mentor by eDriving

Supervisor Host

Rudy's Can't Fail Café
California
05.2016 - 07.2018
  • Worked under pressure to achieve fast service by completing orders in the kitchen while paying attention to specific details of each order
  • Handled customer conflicts and resolved customer complaints or concerns by effectively demonstrating good problem-solving skills
  • Trained new staff informing them about proper procedures and guidelines

Education

High School -

Sem Yeto High School
Fairfield, Ca
06-2014

High School Diploma -

Contra Costa College
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Skills

  • Transportation Management
  • Safe Driver Training
  • Logistics Knowledge
  • GPS and Route Planning
  • Safety Compliance
  • Vehicle Maintanence
  • Commercial Driving
  • On Time Delivery Record
  • Customer Service
  • Knowledge of safety regulations and traffic laws
  • Loading and unloading
  • Excellent sense of direction

Timeline

Delivery Driver

LR Express (FedEx)
10.2020 - Current

Delivery Driver

M Cargo Logistics (Amazon)
03.2020 - 09.2020

Lead Driver

Rowan Transport Inc. / Dispatch
01.2019 - 03.2020

Supervisor Host

Rudy's Can't Fail Café
05.2016 - 07.2018

High School -

Sem Yeto High School

High School Diploma -

Contra Costa College

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Kenya Garrett