Kenya Hart
Franklinton,LA
Summary
Friendly hard worker with exceptional hospitality skills seeking opportunity to join US-based airline as flight crew member.
Overview
9
9
years of professional experience
Work History
Assistant City Manager
City Of Bogalusa
Bogalusa, LA
05.2023 - Current
- Expedited permit issuance process for residents through clear communication of requirements and efficient application handling procedures.
- Assisted in budget preparation for the City Clerk''s office while adhering to strict financial guidelines set forth by the municipality.
- Streamlined document management system within the City Clerk''s office resulting in improved storage, retrieval, and archiving processes.
- Managed daily office tasks efficiently, including answering phone calls, emails, and walk-in inquiries from citizens.
- Collaborated with various departments to facilitate interdepartmental cooperation and enhance overall city performance.
- Performed routine data entry or document management.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
Sales Associate
Marshalls
05.2017 - Current
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in stock procedures and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Developed trusting relationships with customers by making personal connections.
- Increased purchase amounts by cross-selling with similar products.
- Assessed customer needs to provide assistance and information on product features.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
- Received and displayed product shipments on store retail shelves upon delivery.
- Met merchandise processing standards and maintained organized and accessible work area.
- Worked with fellow sales team members to achieve group targets.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Sales Associate
Kirkland’s
10.2015 - 05.2016
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Increased purchase amounts by cross-selling with similar products.
- Used technology resources to assist customers in locating and selecting items.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
Some College (No Degree) - Physical Therapy (Pre-Physical Therapy)
Southeastern Louisiana University
Hammond, LASome College (No Degree) - Physical Therapy Assistance
Delgado Community College
New Orleans, LASkills
- Policy and Procedure Adherence
- Sales Goals Attainment
- Display Setup
- Customer Service
- Problem-Solving
- Team Player Mentality
- Friendly and Outgoing
- Stocking and Receiving
- Customer Needs Assessment
Timeline
Assistant City Manager
City Of Bogalusa
05.2023 - Current
Sales Associate
Marshalls
05.2017 - Current
Sales Associate
Kirkland’s
10.2015 - 05.2016
Some College (No Degree) - Physical Therapy (Pre-Physical Therapy)
Southeastern Louisiana University
Some College (No Degree) - Physical Therapy Assistance
Delgado Community College