Kenya Henry
Summary
Dynamic sales associate with a proven track record in customer support and relationship management. Known for strong verbal and written communication skills, adept at solving problems and collaborating with team members to improve service delivery.
Overview
16
16
years of professional experience
Work History
Sales Associate
Car-Mart of Columbus
Columbus
03.2020 - Current
- Assisted customers in locating products and provided answers and advice to enhance their shopping experience.
- Responded to incoming calls to deliver information about store offerings, products, and services.
- Facilitated financing discussions and supported paperwork completion with clients.
- Worked with team members to improve customer service and sales strategies, fostering a collaborative environment.
Administrative Assistant
MS Home Care
Columbus
07.2010 - 02.2020
- Coordinated schedules for staff members and client appointments to optimize time management.
- Maintained accurate and organized client records in electronic database.
- Managed phone calls and emails to provide timely information and enhance business correspondence.
- Entered and organized data into spreadsheets using Microsoft Excel to ensure accurate record-keeping.
Education
High School Diploma -
Robert A Millikan High School
Long Beach, CA06-1996
Skills
- Sales techniques
- Customer service and support
- Relationship management
- Team collaboration
- Data entry
- Problem solving
- Adaptive learning
- Written and oral communication
- Professional demeanor
Timeline
Sales Associate
Car-Mart of Columbus
03.2020 - Current
Administrative Assistant
MS Home Care
07.2010 - 02.2020
High School Diploma -
Robert A Millikan High School