Summary
Overview
Work History
Education
Skills
Communication Skills
Leadership Experience
References
Certification
Timeline
Generic

Kenya Hinton

Fortson,GA

Summary

Currently, I'm a student at Columbus Technical College with a reinvention plan to take my 14 years of experience as a business owner into a newly chosen career path, Cyber Security/Criminal Justice Technology. Actively seeking challenging opportunities to leverage my expertise in strategy development, process optimization and criminal analytics. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 14 years of experience. Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Owner/Operations Manager

Soplo Mobile Salon
12.2012 - 01.2023
  • Master Cosmetologist/ Marketing/Inventory/Retail/Servicing 15-20 clientele daily.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Operations Manager

Ulta
10.2009 - 01.2010
  • Retail/ Inventory/Stocking/Scheduling Meetings/ Production/ Salon Manager
  • Managed approximately 50 incoming calls, emails and orders per day from customers and companies.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Implemented new inventory management system to optimize stock levels and reduce waste.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Directed initiatives to improve work environment, company culture or overall business strategy.

Education

Associates - Criminal Justice Technology/Cyber Security

Columbus Technical College
Columbus, GA
12.2025

Master Cosmetologist - Cosmetology Education

Rivertown School of Beauty
Columbus, GA
01.2009

Dual Seal Diploma -

Harris County High School
Hamilton,GA
01.2007

Skills

  • Negotiating and Critical Thinking
  • Communication
  • Problem Solving
  • Computer Literate
  • Marketing
  • Research Expertise
  • Customer Service
  • Wpm 40
  • Word Processing
  • Spreadsheet Presentation
  • Microsoft Office
  • Management and Data Analytics
  • Training Management
  • Performance Improvements
  • Schedule Management
  • Administrative Management

Communication Skills

Working as a Business Owner and Business Management has elevated my communication skills tremendously. I am confident, articulate and willing to lead any role and be a team player based off clear communication verbally, written or visual.

Leadership Experience

This year I was recently nominated to become the Marketing Director of Harris County Women’s Club. In 2021, I orchestrated two successful community service vendor workshops to help promote small businesses and to help rebuild the community for youths.

References

Upon request

Certification

Heartsaver First Aid CPR AED, American Heart Association - 12/4/202-Current

Timeline

Owner/Operations Manager

Soplo Mobile Salon
12.2012 - 01.2023

Operations Manager

Ulta
10.2009 - 01.2010

Associates - Criminal Justice Technology/Cyber Security

Columbus Technical College

Master Cosmetologist - Cosmetology Education

Rivertown School of Beauty

Dual Seal Diploma -

Harris County High School

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Kenya Hinton