Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Kenya Ihenacho

Rockville,MD

Summary

Student seeking part-time employment with flexible weekend and evening shifts. Demonstrates strong customer service skills, effective multitasking, and excellent time management. Committed to delivering positive experiences and enhancing organizational efficiency. Aiming to improve skills in entry-level roles to support company objectives and personal development.

Overview

4
4
years of professional experience

Work History

Panera Bread
Rockville, Maryland
08.2024 - 08.2025
  • Prepared and assembled menu items
  • Maintained cleaniless and organization of food prep, service areas, and workplace
  • Restocked stations and supplies throughout shifts
  • Trained new crew members on line procedures
  • Open line stations and prepare food for the day

Crew Team Member

Coldstone Creamery
Olney, Maryland
06.2022 - 08.2023
  • Worked well with teammates and accepted coaching from the management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and collected payments.
  • Consistently exceeded sales targets through upselling additional toppings and premium options.
  • Washed equipment, surfaces, refrigerators, and other areas, and applied sanitizing chemicals.
  • Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.

Shift Lead

Regal Theater
Columbia, MD
05.2021 - 07.2023
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, always ensuring accuracy and proper documentation.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Associate of Arts - International Studies

Mongomery College
Rockville, MD

Skills

  • Office Management
  • Organization skills
  • Cash Handling
  • Customer Service
  • Crew Leadership
  • Written communication

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Limited

References

References available upon request.

Timeline

Panera Bread
08.2024 - 08.2025

Crew Team Member

Coldstone Creamery
06.2022 - 08.2023

Shift Lead

Regal Theater
05.2021 - 07.2023

Associate of Arts - International Studies

Mongomery College

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