Kenya Neal
Trenton,NJ
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
26
26
years of professional experience
Work History
Senior Medical Security Officer
Trenton Psychiatric Hospital
Trenton, NJ
07.2025 - Current
- Provided comprehensive care, custody, and supervision for psychiatric and medically complex patients within secured hospital units.
- Maintained a safe, secure, and therapeutic environment by enforcing hospital security policies, order, and discipline throughout wards and hospital grounds.
- Supervised, coordinated, and evaluated Medical Security Officer Recruits, organizing daily assignments and ensuring all duties were completed in compliance with training standards, institutional policies, and safety regulations.
- Escorted and transported patients to and from treatment areas, clinics, meals, work programs, recreational activities, and religious services while maintaining custody and security.
- Assisted patients with activities of daily living (ADLs), including hygiene, feeding, dressing, mobility, and bedtime preparation, in accordance with care plans.
- Safely lifted, transferred, and repositioned patients using approved safety and patient-handling techniques.
- Collaborated with interdisciplinary treatment teams, including medical, nursing, and mental health staff, to support patient care, treatment planning, and rehabilitation objectives.
- Assisted nursing staff and performed authorized para-professional and basic nursing procedures as assigned.
- Observed, documented, and reported patient behavior, medical conditions, and psychiatric status through progress notes, incident reports, and supervisory communications.
- Conducted and oversaw security inspections, patient searches, and patient counts, ensuring accountability, safety, and custody standards were consistently met.
- Performed fire, safety, and emergency preparedness rounds; inspected equipment and actively participated in drills and emergency response procedures.
- Prepared and maintained accurate electronic and manual reports, logs, and records while communicating professionally with patients, staff, supervisors, and visitors.
- Trained, mentored, and evaluated new Security Officers and Medical Security Officer Recruits, reinforcing policy compliance, procedural consistency, and professional conduct across the team.
Medical Security Officer Recruit
Trenton Psychiatric Hospital
Trenton, NJ
07.2024 - 07.2025
- Ensured the safety, custody, supervision, and physical well-being of patients requiring medical security throughout assigned hospital units.
- Conducted contraband searches in coordination with Human Services Police and canine units; documented findings and submitted reports per hospital policy.
- Performed routine security and safety rounds, with focused observation of high-acuity units and patients in crisis situations.
- Responded calmly and appropriately to emergencies, behavioral incidents, accidents, and fire hazards in accordance with hospital procedures.
- Assisted unit staff with medication administration, contributing to effective interdisciplinary team planning and programming.
- Ensured patient safety and compliance through regular counts, detailed observations, and thorough documentation.
- Inspected rooms, equipment, and fixtures for safety or security concerns and reported irregularities to supervisory staff.
- Escorted and transported patients safely to treatment, therapy, diagnostic services, recreation, meals, court appearances, and other authorized programs.
- Assisted with supervision of patient visitations involving family members, court officials, and hospital administration.
- Assisted with patient admissions and intake from outside hospitals and local crisis centers.
- Assisted patients with activities of daily living (ADLs)including feeding, bathing, dressing, mobility assistance, and preparation for bed.
- Prepared and maintained daily logs, reports and records using electronic and manual recordkeeping systems. · Executed designated tasks efficiently accurately, efficiently, and independently with minimal supervision.
- Trained and recertified clinical staff annually in therapeutic options, safety protocols, trauma-informed care, and emergency restraint procedures.
- Maintained a consistent presence on units, interacting with staff and patients while modeling professional conduct and positive staff interaction.
(HST) Human Services Technician
Trento Psychiatric Hospital
Trenton, NJ
07.2008 - 07.2024
- Delivered compassionate care to patients, ensuring emotional and physical well-being.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans.
- Monitored patient progress, documenting observations and adjusting care strategies accordingly.
- Facilitated recreational and therapeutic activities to enhance patient engagement and recovery.
- Implemented safety procedures to maintain a secure environment for patients and staff.
- Advocated for patient needs, ensuring access to necessary resources and services.
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Streamlined communication processes between departments to enhance workflow efficiency.
- Enhanced client satisfaction by providing efficient and empathetic support in addressing their needs.
- Assisted clients with daily living activities for improved health and wellbeing.
- Contributed to team meetings by sharing insights from direct work with clients, promoting collaborative problem-solving strategies.
- Supported clients in navigating social service systems, advocating on their behalf when necessary.
- Provided crisis intervention services, deescalating situations and maintaining safety for all involved parties.
- Documented client progress and activities in accordance with agency policies and procedures.
- Participated in interdisciplinary team meetings to coordinate care for clients.
(HSA)HUMAN SERVICES ASISTANT
Trenton Psychiatric Hospital
Trenton, NJ
04.2004 - 07.2008
- Monitored and supervised individuals with chronic, acute, and complex medical conditions, ensuring continuous observation and timely intervention.
- Accurately documented patient assessments, vital signs, treatments rendered, and clinical observations in electronic and manual patient records.
- Provided administrative and operational support to advance organizational objectives and support high-quality patient care delivery.
- Conducted physical and verbal patient assessments to identify, evaluate, and respond to medical conditions in both emergency and routine care settings.
- Collaborated closely with multidisciplinary healthcare teams to deliver coordinated, comprehensive patient care.
- Briefed staff and personnel on unit-specific health risks, safety considerations, and preventive care measures.
- Assisted patients with activities of daily living (ADLs), including feeding, personal hygiene, mobility, and basic household or unit-related tasks, while promoting dignity and independence.
- Established professional rapport and trust with patients to accurately assess needs, support treatment plans, and determine appropriate levels of care.
- Performed and documented patient checks at regular intervals (hourly and every 15 minutes as required), promptly reporting changes in vital signs, behavior, or overall condition to supervisory or clinical staff.
- Continuously assessed patient status and escalated medical or behavioral concerns in accordance with established protocols and reporting requirements.
EKG Technician
Capital health system at fuld
Trenton, NJ
01.2000 - 10.2010
- Performed equipment diagnostics, troubleshooting and evaluations.
- Administered continuous and 12-lead electrocardiogram monitoring.
- Collaborated effectively with interdisciplinary teams to deliver quality patient care.
- Maintained confidential records on patient treatments and diagnosis to alleviate possible data breaches.
- Documented findings manually and with recording devices to update medical records.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Education
High School Diploma -
Trenton Central High School
Trenton, NJ06-1995
High School Diploma - Health Technology
Mercer County Vocational Technical School
West Windsor Nj06.1998
Skills
- Treatment Program Guidance
- Client Goal Planning
- Crisis management
- Document management
- Psychiatric and Mental Health Care
- Clinical Documentation
- Conflict resolution techniques
- People Skills
- Incident reporting
- Conflict de-escalation
Timeline
Senior Medical Security Officer
Trenton Psychiatric Hospital
07.2025 - Current
Medical Security Officer Recruit
Trenton Psychiatric Hospital
07.2024 - 07.2025
(HST) Human Services Technician
Trento Psychiatric Hospital
07.2008 - 07.2024
(HSA)HUMAN SERVICES ASISTANT
Trenton Psychiatric Hospital
04.2004 - 07.2008
EKG Technician
Capital health system at fuld
01.2000 - 10.2010
High School Diploma -
Trenton Central High School
High School Diploma - Health Technology
Mercer County Vocational Technical School