Kenya Reedus
Westland,Michigan
Summary
Motivated Employee dedicated to delivering exceptional results. Committed to continuous learning and providing support in various capacities. Skilled problem-solver known for resolving issues promptly with a positive attitude.
Overview
2
2
years of professional experience
Work History
Shift Leader
A&W
Westland, MI
01.2024 - Current
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Resolved customer complaints promptly and professionally.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Jack of All Trades
Cracker Barrel Old Country Store
Harker Heights, TX
08.2022 - 11.2023
- Learned every position inside the location.
- Consistently upheld the standards of Health and Safety Guidelines.
- Assisted in coaching new employees
- Attempted in advancing to a leadership role.
- Demonstrated eagerness to learn and embraced constructive feedback
- Committed to providing assistance in any situation presented to me
Education
High School Diploma -
C E Ellison High School
Killeen, TX05-2023
Skills
- Team Supervision
- Team motivation
- Team Leadership
- Creative Problem-Solving
- Conflict Resolution
- Training Assistance
- Excellent customer service
- Decision-making capabilities
- Positive Attitude
Timeline
Shift Leader
A&W
01.2024 - Current
Jack of All Trades
Cracker Barrel Old Country Store
08.2022 - 11.2023
High School Diploma -
C E Ellison High School
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