Kenya Scott
Makeup Artist
Queens,NY
Summary
Talented Makeup Artist with in-depth knowledge of makeup artistry and cosmetic industries. Possessing strong visual sense and creative imagination. I am a Goal-oriented professional, with a success of building lasting relationships with clients. I am extremely reliable and hardworking with a knack for style and keen eye for detail. I exemplify excellent communication and organizational skills with a mastery in consultation services and art of makeup application.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Freelance Makeup Artist
Self Employed
North Hollywood, CA
01.2019 - Current
- Scheduled onsite and offsite makeup appointments for clientele.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Conducted makeup classes to help students gain in-depth knowledge of various products and uses.
- Demonstrated and explained use of different beauty products to educate customers.
- Used cosmetic techniques and processes to beautify face and body in traditional or mobile settings.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Used social media platforms to promote salon and services.
- Developed loyal following of clients by providing high-quality services.
- Examined sketches, photographs and other references to get inspiration for desired look.
- Used makeup and prosthetics to alter appearance of actors, models and performers.
Assistant Store Manager
Elf Cosmetics
Manhattan, NY
10.2017 - 12.2018
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assistant Store Manager
Dynamite Clothing
Centereach, NY
11.2016 - 10.2017
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Created and maintained safe and secure work environments for employees.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assisted in recruiting, hiring and training of team members.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reported issues to higher management with great detail.
Sales Associate
Garage Clothing USA
Centereach, NY
06.2015 - 12.2016
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed returns, exchanges and refunds in accordance with store policy.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Presented professional image consistent with company's brand values.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Stayed current on company offerings and industry trends.
- Contributed to event marketing, sales and brand promotion.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Set and achieved company defined sales goals.
- Trained new employees on customer service, money handling and organizing strategies.
- Achieved or exceeded company-defined sales quotas.
Education
Psychology
Dowling College
Oakdale, NY 09.2013 - 09.2015
Skills
Skin-tone management
Detail-orientated
Bridal makeup application
Makeovers
Film and television makeup
Outstanding client retention
Customer consultation
Relationship building and management
Trend expert
Marketing familiarity
Networking expertise
Customer buying habits
Color principles
Additional Information
While being a freelance makeup artist, I have been fortunate enough to build a social media platform of 150K+ followers that support & enjoy watching my journey. I would love to share my platform with a company that I can help marketing wise, increasing traffic & sales. Online advertisement is huge in todays world and I would love to promote/increase revenue in any way that I can!
Timeline
Freelance Makeup Artist
Self Employed
01.2019 - Current
Assistant Store Manager
Elf Cosmetics
10.2017 - 12.2018
Assistant Store Manager
Dynamite Clothing
11.2016 - 10.2017
Sales Associate
Garage Clothing USA
06.2015 - 12.2016
Psychology
Dowling College
09.2013 - 09.2015