Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kenya Serrano

Kenya Serrano

Ontario,CA

Summary

Highly organized, experienced in managing multiple tasks and handling issues. Possess excellent problem-solving and communication skills.

Overview

5
5
years of professional experience

Work History

Freight Agent

Prime Flight Airlines Services
12.2023 - Current
  • Ensure compliance with industry regulations through diligent adherence to safety protocols and guidelines.
  • Detect damages and discrepancies in cargo shipments with careful inspections and close monitoring.
  • Implement and maintain security protocols to safeguard cargo shipments.

Warehouse General Laborer

Global Link
08.2023 - 11.2023
  • Enhanced workplace safety through regular equipment inspections and adherence to safety protocols.
  • Assisted in maintaining a clean and organized warehouse environment, reducing potential hazards and improving productivity.
  • Supported team members in completing tasks efficiently, fostering a collaborative work atmosphere.
  • Operated heavy machinery such as forklifts and pallet jacks, ensuring proper handling of goods during transportation within the warehouse.
  • Maintained punctuality and reliability in attendance, contributing to overall team success in meeting deadlines and goals.

Shift Leader

Burger King
05.2019 - 09.2023
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

High School Diploma -

Chaffey High School
Ontario, CA
05.2021

Skills

  • Decision-Making Capabilities
  • Creative Problem-Solving
  • Task prioritization
  • Flexible Schedule
  • Punctual and Reliable

Languages

Spanish
Native or Bilingual

Timeline

Freight Agent

Prime Flight Airlines Services
12.2023 - Current

Warehouse General Laborer

Global Link
08.2023 - 11.2023

Shift Leader

Burger King
05.2019 - 09.2023

High School Diploma -

Chaffey High School

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Kenya Serrano