Kenya Williams
Fort Worth,TX
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Olivella's Pizzeria E Vineria
Fort Worth, TX
09.2017 - 07.2022
- Help place, receive, and pay for their orders
- Ensure the timely delivery of food and beverages by checking on their tables periodically throughout the service time.
- Greeted customers, answered questions and recommended specials to increase profits.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Cleaned tables and chairs to prepare dining area for next customers.
Hostess
RIO MAMBO
City View
10.2015 - 09.2017
- Greeting guests
- Taking reservations and managing them
- Managing a wait-list
- Communicating wait times to guests
- Managing the seating chart
- Seating guests and distributing menus
- Cleaning and to-go orders.
Server
Off the Bone BBQ
Fort Worth, TX
03.2012 - 10.2015
- Help place, receive, and pay for their orders
- Ensure the timely delivery of food and beverages by checking on their tables periodically throughout the service time.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
08.2015
Skills
- Multitasking
- Communication skills
- Organizational skills
- Verbal Communication
- Customer service
- Professionalism
- Resolving Conflict
- Regulatory Compliance
- Order Accuracy
- Check Payment Processing
- Suggestive Selling
Interests
Reading, Excercising and Shopping.
Additional Information
- AWARDS , Liliane Bailey Scholarship
Certification
- TABC Certified - 2023
- Food Handler Certified - 2023
Timeline
Server - Olivella's Pizzeria E Vineria
09.2017 - 07.2022
Hostess - RIO MAMBO
10.2015 - 09.2017
Server - Off the Bone BBQ
03.2012 - 10.2015
Tarrant County College - ,
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