Overview
Work History
Education
Skills
Activities
Timeline
Generic

Kenya Williams

Chicago,IL

Overview

13
13
years of professional experience

Work History

Account Executive

Echo Global Logistics
Chicago, IL
11.2021 - Current
  • Coordinates and tracks various shipments across TL, LTL, Partial, and Flatbed modes of transportation.
  • Dispatches information to service providers to schedule freight movement.
  • Offers clients rates for multiple transport methods.
  • Maintains consistent communication with customers regarding shipment progress.
  • Reaches out to customers to set up appointments.
  • Efficiently address any customer issues with invoices to ensure accurate invoice approvals.
  • Determines responses to effectively deal with emergencies, accidents, and breakdowns.
  • Assists clients in completing claims for damaged or missing freight.
  • Resolves clients' complaints in a timely manner while maintaining strong relationships, which increased overall sales and opportunities.
  • Initiates and monitors strategies for retaining and servicing accounts to maintain consistent revenue streams.

Assistant Teacher

Chicago Children's House
Chicago, IL
07.2019 - 05.2021
  • Lead and assisted with classroom activities
  • Managed precise records for daily schedules for multiple children
  • Maintained safe, educational environment for students during learning and free play time
  • Prepared lesson materials and visual aids to reinforce lesson concepts that helped develop a variety of areas in infant development
  • Communicated regularly with parents, teachers and administrators about students' progress and needs

Clerical/Remittance Processor

City Staffing
Chicago, IL
11.2018 - 07.2019
  • Opened and organized payment envelops
  • Verified information for accurate processing
  • Prepared and processed over 1000 transactions per week
  • Organized and maintained filing and document management systems
  • Verified data when processing incoming and outgoing checks

Receptionist

National College of Naprapathic Medicine
Chicago, IL
08.2018 - 11.2018
  • Organized and restocked office supplies
  • Scheduled and confirmed 150+ appointments.
  • Answered and directed incoming calls using multi-line telephone system
  • Sorted incoming mail and directed to correct personnel each day
  • Greeted incoming patients and verified paperwork to manage smooth intake processes
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules

Intern

U of IL in Springfield Police Station
Springfield, IL
01.2018 - 05.2018
  • Assisted police officers with non-emergency duties under close supervision
  • Patrolled grounds and buildings on foot and by and patrol car to monitor activity and deter crime
  • Assisted with routine police reports after conducting non-hazardous investigations
  • Aided with directing traffic during large events or accidents
  • Acquired working knowledge of department practices, procedures and equipment by participating in training sessions and one-on-one mentoring

Administrative Assistant

U of IL Health Services
Springfield, IL
10.2016 - 05.2018
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files
  • Aided in the setup and breakdown for events for 1000+ attendees
  • Created flyers to promote multiple events throughout the school year
  • Answered multi-line telephone system and routed calls to appropriate personnel

Grant Writing Intern

City of Chicago Department of Cultural Affairs
Chicago, IL
06.2017 - 08.2017
  • Assisted with the planning and operations of events coordinated by the Departments of Cultural Affairs and Special Events
  • Provided assistance to others to complete tasks on time
  • Performed clerical tasks, including restocking supplies, organizing, and cleaning workplace
  • Recorded minutes from panel discussions
  • Lead designer in creating presentations for grantees
  • Processed 2000+ contracts for City Arts grants
  • Collected data for statistics on a multitude of events hosted in Chicago
  • Completed assigned duties and consistently produced high volume of work to support daily business needs

Media Intern

Free Spirit Media
Chicago, IL
10.2011 - 06.2012
  • Assisted with planning and execution of design and marketing campaigns
  • Created and distributed content such as videos and infographics
  • Edited video by adding graphics, titles, audio and special effects
  • Reviewed video and selected best footage for storytelling

Education

Bachelor of Arts - Criminal Justice

University of Illinois At Springfield
Springfield, IL
05.2018

Skills

  • Social Media Proficiency
  • Content Development
  • Problem Solving
  • Creative
  • Collaborator
  • Adaptability
  • Clerical
  • Data Entry
  • Microsoft Office
  • Final Cut Pro

Activities

Gary Comer College Prep Robotics Club, Rock Starz Mentorship Program, Excel Tutoring, Black Student Union, STARS Mentor, Member of Delta Sigma Theta Sorority Incorporated

Timeline

Account Executive

Echo Global Logistics
11.2021 - Current

Assistant Teacher

Chicago Children's House
07.2019 - 05.2021

Clerical/Remittance Processor

City Staffing
11.2018 - 07.2019

Receptionist

National College of Naprapathic Medicine
08.2018 - 11.2018

Intern

U of IL in Springfield Police Station
01.2018 - 05.2018

Grant Writing Intern

City of Chicago Department of Cultural Affairs
06.2017 - 08.2017

Administrative Assistant

U of IL Health Services
10.2016 - 05.2018

Media Intern

Free Spirit Media
10.2011 - 06.2012

Bachelor of Arts - Criminal Justice

University of Illinois At Springfield
Kenya Williams