Kenyata Strong
Milwaukee,WI
Summary
Skilled educator capable of fostering positive relationships with clients and colleagues: effective in both spoken and written communication, possess excellent problem-solving skills, is a team player and competent when it comes to conflict-resolution.
Overview
15
15
years of professional experience
Work History
Instructor
Ross IES
Milwaukee, WI
01.2023 - Current
- Developed interactive lesson plans to enhance student engagement and learning outcomes.
- Mentored new instructors, providing guidance on best practices and classroom management techniques.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Analyzed student feedback to identify areas for improvement in course delivery and content relevance.
Quality Assurance Monitor
Ross IES
Milwaukee, WI
04.2017 - 01.2023
- Developed and implemented training sessions focused on program performance standards for staff engagement and compliance.
- Evaluated and tracked performance metrics from Webi ECF Cares and associated systems to support data-driven decision-making.
- Responsible for ongoing monitoring of program performance standards.
- Executed comprehensive fact-finding initiatives by reviewing cases and contacting clients to address potential errors and achieve resolutions.
- Revamped monitoring systems, focusing on increasing data precision and expediting report generation.
- Developed training materials for staff, fostering a culture of continuous learning and development.
Case Manager
Ross IES
Milwaukee, WI
01.2015 - 01.2017
- Provides initial screening and assessment with participant to determine eligibility identify participant’s needs, challenges, interests, and abilities.
- Assists participants in developing an Individual Service Strategy, Individual Employment Plan or other plan as required by the funding agency.
- Provides information to participants about the types of programs and services for which he or she may be eligible.
- Helps participants to select programs based on individual interest, aptitude and eligibility and funding of programs.
- Assists participants in completing application and eligibility requirements for program identified during interview and assessment.
- Provides crisis intervention counseling and referrals addressing barriers to job search and employment including accessing the local TANF agency and community support services for: child care, transportation, housing, clothing, medical care, substance abuse counseling, and domestic assault.
- Provides follow-up on all participants to assess progress, identify support service needs, and assist with job placement.
- Responsible for meeting programmatic and department goals.
Paraprofessional
Milwaukee Public Schools
Milwaukee, WI
01.2012 - 01.2105
- Assisted in preparing lesson plans, instructional modules, and planning of daily activities.
- Maintained records of student progress and behavior.
- Implemented instructional materials under the supervision of the class teacher.
- Worked under the guidance of head teacher and school administration to support learning and social development of the students.
- Facilitated small group activities to promote collaborative learning among students.
Vice President
Church of Milwaukee
Milwaukee, WI
01.2008 - 01.2013
- Assisted in conducting background checks for potential hires. Supported training initiatives for new staff members. Collaborated with teams to facilitate onboarding processes.
- Oversaw budget management and cash handling operations.
- Facilitated quarterly meetings to drive strategic discussions and decision-making.
- Managed administrative tasks including filing, typing, handling phone calls, data entry, and leasing support. Served as a contact person for inquiries and communications.
Literacy Instructor
Boys & Girls Club
Milwaukee, WI
01.2009 - 01.2012
- Assessed and supported reading development for K-3 students through personalized instruction and group activities.
- Assisted with typing and filing tasks to maintain organized records. Supported record-keeping efforts to ensure accurate documentation. Contributed to light project activities to facilitate team objectives.
- Facilitated classroom activities and ensured student engagement during lessons.
Education
Bachelor of Arts - Business Management
Concordia University Wisconsin
High School Diploma -
William Horlick High School
Racine07-2000
Skills
- Strong verbal communication
- Effective problem solver
- Strong leadership traits
- Fundamental computer proficiency
- Effective multi-tasking
- Strong public speaking abilities
Timeline
Instructor
Ross IES
01.2023 - Current
Quality Assurance Monitor
Ross IES
04.2017 - 01.2023
Case Manager
Ross IES
01.2015 - 01.2017
Paraprofessional
Milwaukee Public Schools
01.2012 - 01.2105
Literacy Instructor
Boys & Girls Club
01.2009 - 01.2012
Vice President
Church of Milwaukee
01.2008 - 01.2013
Bachelor of Arts - Business Management
Concordia University Wisconsin
High School Diploma -
William Horlick High School