Kenyatta Richardson
Mansfield,TX
Summary
Motivated and adaptable employee with a strong work ethic and excellent interpersonal skills. Experienced in customer service, multitasking, and time management, with a proven ability to work independently and quickly learn new skills. Committed to providing positive customer experiences and consistently meeting company needs through organized and efficient practices. Skilled at working under pressure and adapting to new challenges to support and enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Plumbing Apprentice
Drain and Plumbing services
Arlington, TX
01.2023 - Current
- Provided exceptional customer service by assisting plumbers with pipe layout and installation, ensuring clear communication and understanding of clients' needs.
- Built trust and rapport with clients by ensuring their satisfaction with the service provided.
- Inspected drainage and other plumbing systems to identify necessary repairs.
Lead Mover
Instant Movers
Mansfield, TX
05.2021 - 11.2022
- Inspected and maintained moving equipment to ensure safety and reliability.
- Coordinated with other movers to ensure efficient loading and unloading of customer belongings.
- Reviewed customer contracts prior to each move ensuring accuracy of information provided by customer.
Customer Service Representative
Best Buy
Mansfield, TX
01.2019 - 02.2021
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
Bachelor of Science - Multi-disciplinary Studies
Southern Nazarene University
Bethany, OK12-2023
Skills
- Service standard compliance
- Positive and professional
- Building rapport
- Materials handling and transport
- Problem-solving skills
- Adaptability, Flexibility
Timeline
Plumbing Apprentice
Drain and Plumbing services
01.2023 - Current
Lead Mover
Instant Movers
05.2021 - 11.2022
Customer Service Representative
Best Buy
01.2019 - 02.2021
Bachelor of Science - Multi-disciplinary Studies
Southern Nazarene University
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