Kenyatta Smith
Saint Louis
Summary
Motivated new Phlebotomist known for a gentle approach, strong patient communication, and attention to detail. Trained in venipuncture, capillary collection, infection control, and proper specimen processing. Dedicated to creating a positive patient experience while supporting efficient lab operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Sevita
Saint-Louis
08.2022 - 08.2024
- Assist individuals with daily activities, enhancing their independence and quality of life.
- Implement personalized care plans, achieving consistent client satisfaction and progress.
- Collaborate with team to address client needs, fostering a supportive environment.
- Identify and resolve issues promptly, ensuring safety and well-being of clients.
- Document client progress accurately, contributing to effective care management.
- Maintained meticulous documentation of client progress, medication administration, and daily activities, ensuring accurate records for continuity of care.
Receptionist
Coleman Dental
Saint-Louis
02.2022 - 08.2022
- Managed daily appointments, enhancing scheduling efficiency and patient satisfaction.
- Coordinated communication between dental staff and patients, improving service delivery.
- Handled patient records with precision, ensuring data accuracy and confidentiality.
- Resolved patient inquiries promptly, boosting overall clinic experience.
- Supported billing processes, contributing to smooth financial operations.
- Managed front desk operations, enhancing patient experience through efficient scheduling and warm greetings.
- Streamlined administrative processes, reducing wait times.
Receptionist
The Smile Company
Saint-Louis
05.2021 - 11.2021
- Managed front desk operations, enhancing customer satisfaction through efficient service.
- Scheduled appointments, reducing wait times and improving client flow.
- Maintained accurate records, ensuring smooth administrative processes.
- Resolved customer inquiries, fostering a welcoming environment.
- Greeted visitors warmly, managed appointments, and streamlined office operations, enhancing overall efficiency and client satisfaction at The Smile Company.
- Worked closely with dental staff to optimize patient flow, resulting in reduced wait times and improved patient experience during appointments.
Direct Support Professional
Help At Home
Saint-Louis
03.2019 - 01.2021
- Supported individuals with daily tasks, enhancing independence and life quality.
- Assisted in developing personalized care plans, achieving tailored support goals.
- Collaborated with healthcare professionals to improve client outcomes and satisfaction.
- Provided compassionate care to individuals with disabilities, fostering independence and enhancing quality of life through personalized support and advocacy.
- Implemented tailored care plans, resulting in improved client outcomes and increased satisfaction rates among families and healthcare professionals.
- Maintained meticulous documentation of client progress, medication administration, and daily activities, ensuring accurate records for continuity of care.
Education
Certificate - Phlebotomy
Phlebotomy USA
Saint Louis, MO10-2025
Certificate - Dental Assistant
Midwest Institution
Saint-Louis01.2019
Diploma - undefined
Normandy High School
Saint-Louis06.2013
Skills
- Time management
- Butterfly needle technique
- Patient care
- Order of draw
- Specimen handling
- Venipuncture
Certification
- DCA - Direct Care Aide
- PT - Phlebotomy Technician
Languages
English
Professional Working
Timeline
Direct Support Professional
Sevita
08.2022 - 08.2024
Receptionist
Coleman Dental
02.2022 - 08.2022
Receptionist
The Smile Company
05.2021 - 11.2021
Direct Support Professional
Help At Home
03.2019 - 01.2021
Diploma - undefined
Normandy High School
Certificate - Phlebotomy
Phlebotomy USA
Certificate - Dental Assistant
Midwest Institution