Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

Kenyetta Bratchett

Summary

  • Service-focused professional seeking to integrate clerical and clinical skills to collaborate in healthcare as an administrative nursing assistant to provide administrative support and to assist in the care and treatment of patients.
  • Motivated to continue a career in nursing and patient care.
  • Reliable worker with the ability to quickly learn new concepts and skills.
  • Highly commended for having a positive attitude and a passion for helping others.

Performance-focused Medical Support Assistant offering broad-based experience in medical administration and patient care management. Talented at building and cultivating professional relationships, coordinating appointments and performing wide range of treatment procedures. Well-defined communication, technical and analytical aptitudes.

Overview

31
31
years of professional experience

Work History

Medical Support Assistant

Clement J. Zablocki VA Medical Center
12.2007 - Current
  • Performs various clerical duties; which include, but are not limited to, contacting patients via mail and telephone to schedule appointments and lab test, answering phones, monitoring physician's schedule and managing a patient registry
  • Demonstrating the ability to interact with co-workers and veterans and diverse cultures and backgrounds
  • Provide excellent customer service by using the appropriate communication skills to work with the patient to coordinate appointments suitable to their schedule
  • Utilize the DHCP and CPRS computer systems to track, monitor and schedule physician and lab appointments
  • Use of Microsoft Office and Outlook software for various tasks.

City Laborer

City of Milwaukee
01.1996 - 01.2004
  • Worked in various departments throughout the city operating heavy machinery and equipment such as, trenchers, air hammers and chippers to lay conduit for sewer lines
  • Collection of garbage recycling according to scheduled pickup
  • Tended plant nurseries and planted and maintain flower beds according to landscaping plans.

Certified Nursing Assistant

Marian Franciscan Center
01.1994 - 01.1996
  • Knowledge of the basic assessment of patient vital signs, weight and finger sticks and diet and documenting in CPRS
  • Reporting unusual or abnormal patient concerns to the Charge Nurse and documenting in CPRS
  • Ensured that beds and linens were clean and rooms were stocked with supplies, assisted residence with daily activities such as bathing, feeding and dressing and transport to as needed
  • Dispensed patient medication according to prescribed dosage
  • Collect and prepare specimens.

Education

Clinical Medical Assistant Diploma -

International Institute of the Americas
Phoenix, AZ
10.2006

Certified Nursing Assistant - undefined

Christopher East Health Care
Milwaukee, WI
01.1993

Skills

  • CPRS and DHCP computer systems
  • MS Word
  • MS Outlook
  • Administrative Support
  • Activities of Daily Living (ADL)
  • Quality Patient Care
  • Patient Care Coordination
  • Insurance Verification
  • Detail Oriented
  • Medical record assessment
  • Inventory Management
  • Medical Office Management
  • Sterilization techniques

Additional Information

Available for all shifts, extended hours and weekend assignments.

References

Available upon request

Timeline

Medical Support Assistant

Clement J. Zablocki VA Medical Center
12.2007 - Current

City Laborer

City of Milwaukee
01.1996 - 01.2004

Certified Nursing Assistant

Marian Franciscan Center
01.1994 - 01.1996

Clinical Medical Assistant Diploma -

International Institute of the Americas

Certified Nursing Assistant - undefined

Christopher East Health Care
Kenyetta Bratchett