Kenyetta Riley
Nottingham,MD
Summary
Proven Certified Medical Assistant with a track record of enhancing patient satisfaction and streamlining clinic operations at Johns Hopkins Hospital. Skilled in HIPAA Compliance and known for exceptional patient-focused care, I have significantly contributed to improving workflow processes and maintaining high standards of patient safety. Demonstrates a strong commitment to professional development and quality care. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Certified Medical Assistant
Johns Hopkins Hospital
601 N. Caroline Street
12.2012 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Prepared and administered medications to alleviate patient symptoms.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Oriented and trained new staff on proper procedures and policies.
- Injections
- Staple and Suture removal
- Fire Safety
Certified Medical Assistant
Mycare Express Urgent Care
Eldersburg, MD
10.2009 - 05.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Venipuncture and Injections
- IV insertion
- Staple and Suture removal
- Wound dressing
- Ortho Fiberglass Splinting
Certified Pharmacy Technician
Patient First
Owings Mills, MD
12.2004 - 11.2009
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Ortho Fiberglass Splinting
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Completed EKGs and other tests based on patient presentation in office.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Venipuncture and injections
Education
No Degree - Medical Assistant
Medix/Fortis
Towson, MD06.1999
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Electronic Health Records
- Vital Sign Monitoring
- Patient documentation
- Patient Assessments
- Inventory and supply management
- Payment Collection
- Medical Records Management
- Customer Service
- Immunization Administration
- Reliable team player
- Phlebotomy
- Sterilization techniques
- Patient Flow Management
- Compassionate
- CPR
- First Aid
- Procedure Assistance
- Simple dressings
- Insurance Verification
- Trustworthy companion
- Vital Signs Documentation
- Operating EKG Equipment
- Electronic Charting
- Orthopedic splints
- Emergency procedures understanding
- Professional Bedside Manner
- Patient-focused care
- Maintaining confidentiality
- Direct Patient Care
- Clinical Documentation
Timeline
Certified Medical Assistant
Johns Hopkins Hospital
12.2012 - Current
Certified Medical Assistant
Mycare Express Urgent Care
10.2009 - 05.2013
Certified Pharmacy Technician
Patient First
12.2004 - 11.2009
No Degree - Medical Assistant
Medix/Fortis