Proven dispatcher with expertise in WildCAD operation and IROC utilization at Silver City Supervisor Office. Excelled in resource ordering and interagency coordination, enhancing incident management efficiency by 30%. Demonstrated strong communication skills, ensuring seamless updates and collaboration. Adept at emergency vehicle arrangement, contributing to effective response strategies.
Overview
3
3
years of professional experience
Work History
Fire Logistics Dispatcher
Silver City Supervisor Office
Silver City, NM
08.2025 - 02.2026
Functioned as Expanded Support Dispatcher (EDSD); utilized the Interagency Resource Ordering Capability (IROC) application
Created and filled resource orders for requested Overhead, Equipment, Crews and Supplies using IROC and placing those orders to neighboring Dispatch centers and to the Geographic Area Coordination Center (GACC)
Monitored personnel locations and responsibilities daily using Moducom, radios, and email, ensuring accurate updates in WildCAD.
Utilized information from Lookouts, County sheriff's office, neighboring dispatch centers, and the public to plot smoke reports, create incidents in WildCAD, and document critical information in logs.
Updated supervisors on new and ongoing incidents, resource status, and concerns to ensure effective communication and response.
Religiously document any messages received through phone calls, maintaining communication log and in-person interactions in WildCAD and pass that information onto the Floor Lead
Navigated SharePoint to locate and utilize documents, forms, messages, maps, and phone lists to support dispatch operations.
Advanced Wildland Fire Dispatch/Series: 2151 Dispatching
Harpers Ferry Job Corps/US Forest Service
Harpers Ferry, WV
06.2024 - 07.2025
Functioned as both an Expanded Support Dispatch Recorder (EDRC) and Expanded Support Dispatcher (EDSD); utilized the Interagency Resource Ordering Capability (IROC) application
Created and filled resource orders for requested overhead, equipment, crews, and supplies, ensuring timely availability of resources
Independently able to create and fill resource orders for equipment using local resources and/or Virtual Incident Procurement (VIPR) lists; At-Incident Management Support (AIMS) groups
Filled resource orders from neighboring centers and the Geographic Area Coordination Center (GACC), facilitating effective resource sharing
At the direction of the Expand Supervisory Dispatcher (EDSP) created resource orders received by General Messages from the Ordering Manager (ORDM)
Navigated IROC to status resources, update resource information, and coordinate travel arrangements efficiently
Religiously kept supervisor appraised of status of resources, updates, concerns, problems and issues
Religiously documented any messages received through phone calls; maintaining communication log
Independently able to status, track and follow resource through the use of WildCAD
Familiar with plotting received smoke reports, relaying that information to resources including Overhead and Equipment with the use of Moducom/radios
Became familiar with arranging travel through BCD upon the request from Overhead resources and incident management
Regularly able to navigate through SharePoint to locate and utilize documents, forms, general messages, maps and phone lists
Familiar with compiling, completing and finalizing Buying Team excel documents generated from supply purchases
Became accustomed with creating and assigning a National Emergency Rental Vehicle (NERV)
Maintained detailed logs of resource locations and modifications for operational clarity.
Brick Mansory
Woodstock Job Corps
Granite, MD
03.2023 - 06.2024
Mixed mortar by hand, shovel or with mixer
Utilized trowel for precise application of mortar and plaster in construction projects.
Able to cut brick, block and stone to desired length with cut saw
Setup and prepared work area with mortar and needed materials, setting a guideline (line) to help with the layout
Laid brick and block to the line
Constructed walls with and without alignment tools to ensure structural integrity
Deconstructed wall and cleaned materials for future use
Removed damaged materials and installed new components during wall deconstruction.
Laid a corner lead using block
Designed openings in walls for efficient plumbing installation
Built arch with the use of brick
Built pizza oven with the use of fire bricks, regular bricks, stone, blocks and specially mixed mortar
Cut and added stone on to wall
Supported kitchen staff in meal preparation for student dining services.
Delivered meals and snacks to students and staff during service hours.
Unpacked and stored food supplies in storage rooms
Upheld sanitation standards in cafeteria to provide a safe dining environment
Maintained greens at Caves Valley Golf Club by removing unwanted vegetation and transplanting trees.
Monitored property for litter and debris to uphold a clean and presentable environment.
Education
High school diploma or equivalent -
North County High School
Glen Burnie, MD, United States
05.2023
Skills
WildCAD operation and IROC utilization
Dispatch operations
Incident management
Resource ordering and interagency coordination
Resource tracking
Emergency vehicle arrangement
Communication logging
References
Ashley Teets, 571-259-3214
Christopher Hedgeman, 575-313-2370
Pedro Valencia, 575-313-2114
Camille Howes, 575-937-4878
Job Related Training
EDRC(T) - 2024 CWICC SUPPORT, 08/06/24, 09/06/24
EDRC(T) - 2024 BOF FIRE SUPPORT, 09/16/24, 10/05/24
IADP(T) - CY 24 SACC SUPPORT GA, 10/15/24, 10/29/24
IADP(T) - CY25 Chattahoochee-Oconee NF Fire Support, 03/24/25, 04/25/25
Coursework
A-103 Temporary Flight Restrictions & Advisory Notices to Air Missions (NOTAMs)
A-109 Aviation Radio Use
A-110 Aviation Transportation of Hazardous Materials
A-112 Aviation Project & Mission Planning
A-115 Automated Flight Following (AFF)
A-200 Mishap Review
A-202 Interagency Aviation Organizations
A-203 Basic Airspace
A-204 Crewed Aircraft Capabilities and Limitations
A-207 Mission Scheduling & Coordination
D-110 Expanded Dispatch Recorder
2024 FS USDA Information Security Awareness Training & Acknowledgment of Rules of Behavior (ROB)
IS-100.C: Introduction to Incident Command System, ICS-100
IS-102.C: Preparing for Federal Disaster Operations: FEMA Response Partners
IS-200.C: Basic Incident Command System for Initial Response ICS-200
IS-242.C: Effective Communication
IS-320: Wildfire Mitigation Basic for Mitigation Staff
IS-700.B: An Introduction to the National Incident Management System
S-190 Introduction to Wildland Fire Behavior (Online) 2023 v2
Timeline
Fire Logistics Dispatcher
Silver City Supervisor Office
08.2025 - 02.2026
Advanced Wildland Fire Dispatch/Series: 2151 Dispatching
Fire Apparatus Engineer Paramedic at CAL FIRE Riverside County Fire DepartmentFire Apparatus Engineer Paramedic at CAL FIRE Riverside County Fire Department