Motivated professional experienced in customer service and multitasking. Delivered positive customer experiences through strong work ethic, adaptability, and exceptional interpersonal skills. Demonstrated ability to work independently while mastering new skills quickly.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Assistant Residential Manager
Ability Beyond Disability
Bethel, Connecticut
07.2011 - Current
Assisted in daily operations of residential support for individuals with disabilities.
Coordinated schedules and activities for residents to enhance engagement and community involvement.
Implemented training programs for new staff on best practices in resident care.
Facilitated communication between families, staff, and residents to foster a supportive environment.
Conducted regular assessments of resident needs to tailor support services effectively.
Organized team meetings to discuss resident progress and share updates on care plans.
Developed and maintained documentation of daily activities and incidents for compliance purposes.
Supported crisis intervention strategies to ensure safety and well-being of residents.
Machine Operator
Aerocess inc.
Wallingford, Connecticut
08.2009 - 07.2011
Operated machinery to produce high-quality components for aerospace applications.
Operated sandblasting equipment to prepare surfaces for painting and finishing.
Set up and operated sandblasting equipment according to safety protocols.
Inspected surfaces for defects before and after sandblasting procedures.
Inspected parts before and after sandblasting process to ensure quality control standards were met.
Prepared surfaces for sandblasting by removing rust, dirt, paint, and other debris.
Mixed abrasive materials according to specifications for optimal performance.
Monitored air pressure levels throughout the duration of the project to ensure consistent results.
Adjusted nozzle size and pressure settings on the sandblaster to achieve desired results.
Maintained equipment by performing routine inspections and preventive maintenance tasks.
Performed daily maintenance checks on machinery before use in order to identify potential issues.
Collaborated with team members to ensure efficient production workflows and schedules.
Collaborated with team members to ensure safety protocols were followed consistently.
Provided assistance in the loading and unloading of materials into the sandblast cabinet or onto blast tables.
Service Manager Walmart Tire & Lube
Walmart
Waterbury, CT
09.2003 - 12.2007
Supervised team members to enhance customer service delivery and satisfaction.
Executed oil, tire, and battery changes to maintain vehicle reliability and safety.
Coordinated inventory management and stock replenishment to maintain optimal stock levels.
Managed daily operations to optimize workflow in a large retail store environment.