Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kenyun P Williams

Bellevue,TN

Summary

Goal-oriented customer service representative with strong skills in event planning and customer service. Extensive experience in team development and project management. Strengths include solid communication, problem solving skills and adapting to change. Excellent interpersonal skills in communicating key data to customers and depots.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Community Health Systems
08.2015 - 04.2016
  • Customer support liaison between the hospital and patient
  • I was able to give certain information to patients concerning copay's owed to the hospital

DCS

Asurion
07.2011 - 05.2014
  • Liaison between the Depot and customer
  • Helping to ensure that product has either been set up for repair or time frame of when it can be expected back
  • I was also the event planner for my department

Depot Customer Support Agent

Staff Mark
01.2011 - 07.2011
  • Dcs

Education

Technical Diploma - Medical Assistance

Med Vance institute
02.2009

Skills

  • Increasing Customer Satisfaction
  • Data Center Operations
  • Project Management
  • Strategic Planning

Certification

  • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).

Timeline

Customer Service Representative

Community Health Systems
08.2015 - 04.2016

DCS

Asurion
07.2011 - 05.2014

Depot Customer Support Agent

Staff Mark
01.2011 - 07.2011

Technical Diploma - Medical Assistance

Med Vance institute

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Kenyun P Williams