Kenzie Haas
Hubbard,Ohio
Summary
Efficient medical assistant skilled in tackling administrative and patient oriented tasks in a fast paced medical office. BLS certified
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
2027
2027
years of professional experience
Work History
Medical Office Assistant
Southwoods Health
02.2024 - Current
- Assisted in patient scheduling and appointment management to enhance office efficiency.
- Managed electronic health records with accuracy, ensuring compliance with privacy regulations.
- Coordinated communication between patients and healthcare providers to facilitate care delivery.
- Maintained inventory of medical supplies, optimizing resource availability for daily operations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided front desk support, greeting patients and addressing inquiries in a professional manner.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Provided prompt, polite and professional in-person and telephone customer service.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Reduced patient anxiety by providing clear explanations of procedures and answering questions.
- Performed various administrative tasks by filing, copying and faxing documents.
Medical Assistant
Steward Health
- Clinical duties that include but not limited to
- Assist patients for preparation for the provider and update pertinent information.
- Answer phone, Schedule patients appropriate.
- Completed prescriptions via phone or fax.
- Give appropriate injections as directed from the provider.
- Attend meetings as required.
- Obtain BLS.
- Kept medical supplies in sufficient stock.
- Supported medical staff in preparing examination rooms and sterilizing instruments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Assisted with patient intake, ensuring accurate documentation and data entry.
- Monitored patient vital signs, documenting changes for physician review.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Cashier
Pilot Flying J
- Duties are included but not limited to
- Communicating with customers and managers.
- Taking order from customers.
- Managing cash draw.
- Cleaning of all work space.
- Attend meeting when appropriate.
Medical Assistant
Summit Healthcare
09.2017 - 03.2021
- Assisted with patient intake, ensuring accurate documentation and data entry.
- Scheduled appointments using electronic health record systems to optimize workflow.
- Monitored patient vital signs, documenting changes for physician review.
- Educated patients on medication usage and post-treatment care instructions.
- Maintained inventory of medical supplies, ensuring availability for daily operations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Empowered patients through education on self-management techniques for chronic conditions.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Measured patient pulse oximetry.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Associate of Science - Nursing classes
Penn State University, Shenango Campus
Associates Degree - Medical Assistant and Secretarial Science
Shenango Valley School of Business
Skills
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- EMR / EHR
- Reliable team player
- Compassionate caregiver
- Trustworthy companion
Timeline
Medical Office Assistant
Southwoods Health
02.2024 - Current
Medical Assistant
Summit Healthcare
09.2017 - 03.2021
Associates Degree - Medical Assistant and Secretarial Science
Shenango Valley School of Business
Cashier
Pilot Flying J
Medical Assistant
Steward Health
Associate of Science - Nursing classes
Penn State University, Shenango Campus