KENZIE PHILLIPS
Edna,TX
Summary
Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Rogers Pharmacy
Edna, TX
09.2021 - Current
- Assisted in training new employees on pharmacy procedures.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Managed filing of prescriptions, both electronically and manually.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Enhanced pharmacy efficiency by developing and implementing organizational systems.
Team Leader
Whataburger
Edna, Texas
07.2019 - 02.2020
- Leveraged each team member's strengths on task assignments, often pairing up individuals to help develop specific skills
- Reviewed accounts daily to determine the areas in need of improvement and strategies for correcting faults
- Encouraged open communication and team engagement to improve employee morale
- Collaborated with team to encourage open sharing of ideas and solutions
Team Member
Whataburger
Edna, Texas
03.2019 - 07.2019
- Restocked supplies at work stations to help team members meet demands
- Consulted with team leaders to provide guidance on best practices and business operations
- Followed established guidelines and procedures
- Maintained good working relationship with co-workers and management
Education
PTCB Certification -
AA School of Pharmacy
Hattiesburg, MississippiGED -
Victoria College
Victoria, TexasSkills
- Organization
- Label products
- Formulations
- Creative thinking
- Multitasking
- Task prioritization
- Verbal communication
- Drug Inventory Management
- Workflow Optimization
- Problem-solving skills
Timeline
Pharmacy Technician
Rogers Pharmacy
09.2021 - Current
Team Leader
Whataburger
07.2019 - 02.2020
Team Member
Whataburger
03.2019 - 07.2019
PTCB Certification -
AA School of Pharmacy
GED -
Victoria College