Summary
Overview
Work History
Education
Skills
Certification
Community Service
leadership
Timeline
Generic

MACKENZIE SMITH

Birmingham

Summary

Dedicated and driven professional eager to contribute combined knowledge and skills to enhance business performance. Adept at excelling in both individual and team settings with a seasoned work ethic. Quick to adapt to different processes to drive company objectives effectively. Resourceful and results-driven with a passion for growth and efficiency, striving to meet company needs and increase service value. Motivated student with excellent communication and interpersonal skills seeking valuable experience in a professional setting. Strong expertise in patient care and support as a healthcare provider, skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Paitent Care Tech

UAB Medicine
01.2025 - 05.2025
  • Assisted nursing staff with patient care activities and daily living tasks to ensure comfort and safety.
  • Monitored vital signs and documented changes in patient conditions, providing timely updates to healthcare team.
  • Maintained accurate patient records using electronic health record systems to enhance communication among providers.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans for diverse patient populations.
  • Implemented infection control measures to maintain a safe environment for patients and staff during care procedures.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.

Barista

Dutch Bros Coffee
07.2022 - 08.2023
  • Maintained clean and healthy environment by following proper safety and sanitation regulations.
  • Presented and explained drink menu, answering questions to educate customers.
  • Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers.

Retail Sales Associate

Tillys
10.2021 - 11.2022
  • Greeted customers and engaged in conversation to assess needs.
  • Received and processed online orders for shipment or store pick-up.
  • Cleaned and organized sales floor in accordance with company merchandising standards.

Food Service Worker

Capriotti's Sandwich Shop
07.2021 - 12.2021
  • Efficiently prepared food items such as sandwiches, salads, soups and desserts according to recipes or specific customer orders.
  • Assisted in preparing catering services for large groups or special events.
  • Handled cashier duties, maintaining accuracy of monies received or exchanged.
  • Demonstrated ability to provide excellent customer service by taking orders, serving meals, and addressing complaints.

Food Service Worker

Sonic Carhop
07.2020 - 08.2021
  • Trained new employees on proper food handling techniques and restaurant policies.
  • Developed strong interpersonal skills while interacting with customers and coworkers in a fast-paced environment.
  • Restocked shelves and display cases with food items.
  • Delivered food orders to customers in a timely manner.
  • Performed daily closing tasks by washing dishes, packing and refrigerating leftovers, and mopping floor.
  • Inspected dining areas regularly to ensure they were properly stocked with utensils and condiments.
  • Consistently provided efficient service by anticipating customer needs before being asked.

Education

Undecided Nursing -

University of Alabama at Birmingham
Birmingham, AL
05.2027

High School Diploma - undefined

Chatfield High School
Littleton, CO
05.2023

Skills

  • Food Service
  • Food Safety
  • Barista experience (1 year)
  • Money Transfer Systems
  • Product and Service Sales
  • Verbal Communication
  • Customer Service
  • Time Management
  • Cleaning Experience
  • Food Handling
  • Excellent People Skills
  • Cash Handling Accuracy
  • Multitasking Strengths
  • Product Promotion
  • Money Handling
  • Meeting Deadlines
  • Vital signs monitoring
  • CPR certification
  • Patient observation
  • Blood glucose testing
  • Basic life support
  • Infection control standards
  • Catheter care
  • Specimen collection
  • Phlebotomy techniques
  • Feeding assistance
  • Patient positioning
  • Professional bedside manner
  • Patient education
  • EKG interpretation
  • Mobility assistance

Certification

  • Basic Life Support - HeartCode Complete BLS Provider
  • Certified Phlebotomy Technician - MacKenzie Smith
  • Certificate Number - N24103046
  • Issue Date - 2024-04-18
  • Renewal Expiration Date - 2026-04-30

Community Service

Abiding Hope, Paint the Park, Yard Work for Disabled, Provided Help with Dinner and Game Night for Those Experiencing Homelessness (included dinner preparation, cot and sleeping arrangement set up, game night for kids), Thanksgiving Boxes, Soup Kitchen, Food Pantry, Caroling to Homebound, Christmas Basket and Present Delivery to Families in Need, Waterstone Church, Light the Night (Christmas experienced for Disabled), Various Homeschooling Organizations, Helping Build a Home, Clean the Trails, Girl Scout, Food Pantry Organization

leadership

High School DECA and FBLA Officer: Public Relations and Social Media Manager

Timeline

Paitent Care Tech

UAB Medicine
01.2025 - 05.2025

Barista

Dutch Bros Coffee
07.2022 - 08.2023

Retail Sales Associate

Tillys
10.2021 - 11.2022

Food Service Worker

Capriotti's Sandwich Shop
07.2021 - 12.2021

Food Service Worker

Sonic Carhop
07.2020 - 08.2021

High School Diploma - undefined

Chatfield High School

Undecided Nursing -

University of Alabama at Birmingham

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