Kenzie Spooner
Hendersonville,TN
Summary
Hardworking and reliable team player with strong ability in customer service and sales. Proactive and punctual with communication skills. Offering years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Takes direction and maintain composure in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Event Ambassador
TopGolf
Nashville, Tennessee
10.2022 - Current
- Engaged with guests to enhance their overall experience and satisfaction.
- Collaborated with team members to streamline event setup procedures.
- Trained new staff on event operations and customer service standards.
- Maintained cleanliness and organization of event spaces throughout the day.
- Set up tables, chairs, signage, audio equipment prior to the start of an event.
- Maintained a professional attitude while interacting with guests, staff, and vendors.
Bartender/Server
Eastville Comedy Club
New York, NY
11.2021 - 05.2022
- Talked easily with patrons to build rapport and earn repeat business.
- Collected and organized daily till totals and tips.
- Recommended food and drinks to patrons based on preference, pairings and specials.
- Provided exceptional service to high volume of daily customers.
Service Professional/Barista
Bluestone Lane
New York, NY
05.2021 - 03.2022
- Operated cash register, collected payments and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Described menu items to customers and suggested products based on stated preferences.
Sales Associate
Brandy Melville
Irvine, CA
05.2017 - 05.2019
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Education
Volunteer State Community College
Gallatin, TNOrange County School Of The Arts
Santa Ana, CATimeline
Event Ambassador
TopGolf
10.2022 - Current
Bartender/Server
Eastville Comedy Club
11.2021 - 05.2022
Service Professional/Barista
Bluestone Lane
05.2021 - 03.2022
Sales Associate
Brandy Melville
05.2017 - 05.2019
Volunteer State Community College
Orange County School Of The Arts