My name is Kenzo, and I have been in the workforce for about three years. Working different jobs in different fields of work has given me skills such as communication, professionalism, time management, and work ethics.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista Shift Supervisor
Teaspoon
Dana Point, CA
06.2024 - 08.2025
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Trained new baristas on coffee preparation techniques and customer service standards.
Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
Fostered a team-oriented environment, encouraging collaboration and effective communication.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Provided support during peak hours by running drinks or helping out on the register.
Front Desk Receptionist
PacificCoast Ambulatory Surgi Center
San Clemente, CA
08.2024 - 01.2025
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Created and managed patient charts, ensuring accurate and organized records.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Greeted customers, answered general questions and directed to appropriate locations.
Scheduled and confirmed appointments for clients and staff.
Server
Boiling Point
Irvine, CA
12.2023 - 06.2024
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Cleaned tables and chairs to prepare dining area for next customers.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Garnished dishes and beverages to serve visually appealing menu items.